Hospitality Salary Data and Compensation Benchmarking

ERI’s Compensation Management tool helps hospitality and personal services teams create and share personalized Total Rewards Statements. Each statement can show an employee’s base pay, incentives, long-term compensation, benefits, and employee and organization contributions, providing a clearer view of the full compensation package. Clear total rewards communication can support employee understanding, engagement, and retention.

Hybrid hospitality roles often combine responsibilities that do not align with a single benchmark job. ERI’s AI Job Matching compares an internal job title and job description with ERI’s compensation database and returns the five most relevant roles for review. Teams can customize the job description to create a hybrid job that reflects the position’s responsibilities, then benchmark base salary, incentives, and total cash compensation at multiple market percentiles.

Evening, overnight, weekend, holiday, and other nonstandard shifts are common in hospitality and personal services. ERI helps teams apply and evaluate shift differentials alongside factors such as education, skills, certifications, and direct oversight. This provides a more complete basis for pricing shift-based positions instead of relying on job title and location alone.

Stay ahead of minimum wage changes with ERI’s minimum wage database. Access current and scheduled rates for tipped and non-tipped employees across all 50 states, the District of Columbia, and every Canadian province, plus major U.S. cities, counties, and municipalities. Get timely alerts, review applicable wage requirements, and confidently manage hourly, part-time, and seasonal pay across your locations.

Whether teams are managing hotel compensation across properties or restaurant compensation across multiple markets, they need to account for differences in local labor costs. Ensure your compensation strategy meets federal, state, and local regulations for all locations that your organization operates. ERI’s Geographic Assessor provides geographic salary data to compare cost of labor and cost of living, review minimum wage rates, and build location-based salary structures. These comparisons help teams make more consistent pay decisions while accounting for meaningful differences between labor markets.

ERI’s Pay Equity feature helps teams identify differences in base pay, incentives, and total compensation among employees in comparable hospitality roles or employee groups. Teams can apply control variables such as department, location, seniority, grade, performance, and hire date to evaluate whether observed pay differences may be explained by relevant factors. This analysis supports more consistent and defensible compensation decisions for positions such as housekeepers, front desk agents, food servers, and supervisors.