Pay-for-Performance

Course Contents

1. Introduction
   - page 1
   • Desirability of Pay-for-Performance
     - page 2
2. Getting Started
   - page 3
   • Valence
     - page 3
   • Performance-Reward Connection
     - page 4
   • Performance-Effort Connection
     - page 4
3. Program Development
   - page 5
   • Salary Structure
     - page 5
   • Performance Appraisal
     - page 5
   • Merit Matrix
     - page 6
4. Performance Evaluation Methods
   - page 7
   • Performance Review
     - page 8
   • Rating Scales
     - page 9
     • 1. Graphic Rating Scale
       - page 9
     • 2. Behaviorally Anchored Rating Scale (BARS)
       - page 10
     • 3. Behavioral Observational Scale (BOS)
       - page 10
   • Rating Scale Disadvantages
     - page 11
   • Reducing Errors
     - page 12
     • Critical Incident Method
       - page 13
     • 360-degree Feedback
       - page 13
   • Management by Objectives
     - page 14
   • Employee Comparison Systems
     - page 15
   • Stacked Ranking
     - page 16
5. Administration of Performance Appraisal
   - page 17
   • Raters
     - page 18
     • Choosing Multiple Raters
       - page 18
     • Rater Training
       - page 19
   • Performance Check-ins
     - page 20
6. Interactive Exercise
   - page 21
   • Your Turn
     - page 22
7. Summary
   - page 23