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Customer Service Director Salary
in Québec City, Québec

$122,785 (CAD)

Average Salary

$59/hr

Average Hourly

$10,977

Average Bonus

Last updated: July 18, 2019

Salary Recap

The average pay for a Customer Service Director is $122,785 a year and $59 an hour in Québec City, Québec, Canada. The average salary range for a Customer Service Director is between $84,940 and $152,893. On average, a Bachelor's Degree is the highest level of education for a Customer Service Director. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Québec City, Québec.

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Job Summary

Description:
  • Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers.
  • Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered.
  • Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer.

Salary Potential

Estimated salary in 2024:
$142,342
5 Year Change:
16 %

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Education

Skills

About Québec City, Québec

Québec City Cost of Living Score:

Description: Quebec City ( (listen) or ; French: Québec [kebɛk] (listen); French: Ville de Québec, Western Abnaki: Kephek), officially Québec, is the capital city of the Canadian province of Quebec. The city had a population estimate of 531,902 in July 2016 (an increase of 3.0% from 2011), and the metropolitan area had a population of 800,296 in July 2016 (an increase of 4.3% from 2011), making it the second largest city in Quebec after Montreal, and the seventh largest metropolitan area and eleventh largest city in the country. The Algonquian people had originally named the area Kébec, an Algonquin word meaning "where the river...

Customer Service Director Job Listings for Québec City, Québec

Bilingual Customer Service Representative - Work at Home - Montreal
Jun 5
Québec, Canada
Alorica
In fact, many of our site directors and operations managers began as customer service agents themselves! Ready to start? Chat with us to begin the process now: What you'll be doing You will use your ...
Bilingual Customer Service Representative - Call Centre
May 28
Québec, Canada
Alorica
In fact, many of our site directors and operations managers began as customer service agents themselves! Ready to start? Chat with us to begin the process now: What you'll be doing You will use your ...
Bilingual Customer Service Agent - Call Centre
May 28
Québec, Canada
Alorica
In fact, many of our site directors and operations managers began as customer service agents themselves! Ready to start? Chat with us to begin the process now: What you'll be doing You will use your ...
Customer Service Representative
Jul 13
Québec, QC, Canada
Un Monde Exquis inc
Excellent Customer Service • Provide outstanding customer service; recommend storage solutions and assist them with their storage needs • Welcome customers and make their move-in a positive ...
Customer service representative (bilingual)
Jun 15
Québec, Canada
Nordia Inc.
Description In most places, customer service is just a temporary entry-level job. At Nordia, it's the beginning of a career. When we hire you, we want you to stay. We want you to succeed. We want you ...

Salary Recap

The average pay for a Customer Service Director is $122,785 a year and $59 an hour in Québec City, Québec, Canada. The average salary range for a Customer Service Director is between $84,940 and $152,893. On average, a Bachelor's Degree is the highest level of education for a Customer Service Director. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Québec City, Québec.

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Customer Service Director

Salaries By Location

Customer Service Director
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Similar Job Titles

Customer Service Director

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Customer Service Director Job Listings for Québec City, Québec

Bilingual Customer Service Representative - Work at Home - Montreal
Jun 5
Québec, Canada
Alorica
In fact, many of our site directors and operations managers began as customer service agents themselves! Ready to start? Chat with us to begin the process now: What you'll be doing You will use your ...
Bilingual Customer Service Representative - Call Centre
May 28
Québec, Canada
Alorica
In fact, many of our site directors and operations managers began as customer service agents themselves! Ready to start? Chat with us to begin the process now: What you'll be doing You will use your ...
Explore our most popular jobs
View our most popular salary searches and other resources