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Customer Service Manager Salary
in Québec City, Québec

$88,038 (CAD)

Average Salary

$42/hr

Average Hourly

$5,978

Average Bonus

Last updated: July 20, 2019

Salary Recap

The average pay for a Customer Service Manager is $88,038 a year and $42 an hour in Québec City, Québec, Canada. The average salary range for a Customer Service Manager is between $62,067 and $109,177. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Québec City, Québec.

Average Salary Chart

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Job Summary

Description:
  • Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered.
  • Manages workers who investigate complaints, such as those concerning rates or service.
  • Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly.
  • Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments.

Salary Potential

Estimated salary in 2024:
$102,060
5 Year Change:
16 %

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Education

Skills

About Québec City, Québec

Québec City Cost of Living Score:

Description: Quebec City ( (listen) or ; French: Québec [kebɛk] (listen); French: Ville de Québec, Western Abnaki: Kephek), officially Québec, is the capital city of the Canadian province of Quebec. The city had a population estimate of 531,902 in July 2016 (an increase of 3.0% from 2011), and the metropolitan area had a population of 800,296 in July 2016 (an increase of 4.3% from 2011), making it the second largest city in Quebec after Montreal, and the seventh largest metropolitan area and eleventh largest city in the country. The Algonquian people had originally named the area Kébec, an Algonquin word meaning "where the river...

Customer Service Manager Job Listings for Québec City, Québec

Bilingual customer service representative - Québec City
Jul 18
Québec, Canada
Nordia Inc.
Description Customer specialist, bilingual This is a unique position that is both challenging and ... managing the question period. It's an elite service that allows me to be at the heart of major ...
*Seasonal* Bilingual Customer Service Rep - Call Centre (Students are
Jun 29
Québec, Canada
Alorica
... manager when necessary -Provide feedback and recommendations to your manager on ways the company can improve -Perform other duties as assigned by your management team Why you'll want to join the ...
Bilingual Customer Service Agent - Call Centre
May 28
Québec, Canada
Alorica
In fact, many of our site directors and operations managers began as customer service agents themselves! Ready to start? Chat with us to begin the process now: What you'll be doing You will use your ...
Bilingual Customer Service Representative - Call Centre
May 28
Québec, Canada
Alorica
In fact, many of our site directors and operations managers began as customer service agents themselves! Ready to start? Chat with us to begin the process now: What you'll be doing You will use your ...
Senior sales administrator
Jul 19
Québec, QC, Canada
Systèmes Sous-sol Québec
Ensure our customers have a remarkable sales experience * Provide daily sales report and sales ... Ability to multitask, prioritize, and manage time effectively * Can work well under pressure

Salary Recap

The average pay for a Customer Service Manager is $88,038 a year and $42 an hour in Québec City, Québec, Canada. The average salary range for a Customer Service Manager is between $62,067 and $109,177. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Québec City, Québec.

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Salaries By Location

Customer Service Manager

Salaries By Location

Customer Service Manager
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Customer Service Manager Job Listings for Québec City, Québec

Bilingual customer service representative - Québec City
Jul 18
Québec, Canada
Nordia Inc.
Description Customer specialist, bilingual This is a unique position that is both challenging and ... managing the question period. It's an elite service that allows me to be at the heart of major ...
*Seasonal* Bilingual Customer Service Rep - Call Centre (Students are
Jun 29
Québec, Canada
Alorica
... manager when necessary -Provide feedback and recommendations to your manager on ways the company can improve -Perform other duties as assigned by your management team Why you'll want to join the ...
Explore our most popular jobs
View our most popular salary searches and other resources