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Utility Complaints Investigator Salary

$48,280 (USD)

Average Salary

$23/hr

Average Hourly

$980

Average Bonus

Last updated: December 12, 2019

The average pay for an Utility Complaints Investigator is $48,280 a year and $23 an hour in the United States. The average salary range for an Utility Complaints Investigator is between $36,002 and $58,497. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Investigates customers' bill complaints for gas and electric power service.
  • Examines weather conditions, meter-reading schedules, meter read records, microfilm, computer printouts, accounting records, and other related sources for errors or cause of high bill.
  • Talks with customer to explain reasons for high bill.
  • Corrects meter-reading or billing errors.
Utility Complaints Investigator Job Prevalence in the United States

Job family: Customer Service Representatives

Job family population: 2,871,400

Estimated population of Utility Complaints Investigator jobs: 242,605

Rate of error: 0.5%

Estimated salary in 2024:
$55,970
5 Year Change:
16 %
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Education data not available for this job
Skills data not available for this job

About United States

United States Cost of Living Score:

Utility Complaints Investigator Job Listings for United States

Specialist Quality Complaints
Nov 7
Thousand Oaks, CA, USA
AgreeYa Solutions
... investigations, determine corrective actions with their effectiveness and determine the steps ... Utility, Technology, Public sector, Credit and Collections, Accounts Receivables Management and ...
QA Complaint Specialist (Complaint/Investigation)
Nov 13
us
Net2Source Inc.
... Utilities, Technology, Manufacturing, the Internet, and Engineering. Position: QA Complaint ... complaints to manufacturers of distributed products as stated in distribution agreements. · ...
Customer Service Representative
Nov 5
Wisconsin Rapids, United States
Water Works & Lighting Commission
... complaints, and maintain customer records. This position will work 8:00 am to 4:30 pm, Monday to ... background investigation. The utility will review applications beginning Thursday, November 14 ...
Regulatory Compliance Analyst
Nov 21
Dallas, TX, USA
Balanced HR Solutions
Investigate and respond to Public Utility Commission complaints and various regulatory inquiries. * Work cross-departmentally to ensure compliance with state public utility regulations. * Assist ...
General Manager - Hospitality/Restaurant at MSP Airport
Dec 3
Minneapolis, MN, USA
Midfield Concessions
... utility and labor costs. * Responsible for ensuring that all financial (invoices, reporting) and ... Investigate and resolve complaints concerning food quality and service. Personnel * Provide ...

The average pay for an Utility Complaints Investigator is $48,280 a year and $23 an hour in the United States. The average salary range for an Utility Complaints Investigator is between $36,002 and $58,497. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Utility Complaints Investigator
Utility Complaints Investigator
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Specialist Quality Complaints
Nov 7
Thousand Oaks, CA, USA
AgreeYa Solutions
... investigations, determine corrective actions with their effectiveness and determine the steps ... Utility, Technology, Public sector, Credit and Collections, Accounts Receivables Management and ...
QA Complaint Specialist (Complaint/Investigation)
Nov 13
us
Net2Source Inc.
... Utilities, Technology, Manufacturing, the Internet, and Engineering. Position: QA Complaint ... complaints to manufacturers of distributed products as stated in distribution agreements. · ...
Explore our most popular jobs
View our most popular salary searches and other resources