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Customer Service Representative (General Calls) Salary

$38,933 (USD)

Average Salary

$19/hr

Average Hourly

$709

Average Bonus

Last updated: July 20, 2019

Salary Recap

The average pay for a Customer Service Representative (General Calls) is $38,933 a year and $19 an hour in the United States. The average salary range for a Customer Service Representative (General Calls) is between $29,270 and $46,935. On average, a High School Degree is the highest level of education for a Customer Service Representative (General Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

Average Salary Chart

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Job Summary

Description:
  • Interacts with customers; gives information in response to inquires about accounts, products, and services.
  • Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
  • For Financial Representative, see Customer Service Representative Financial.
Customer Service Representative (General Calls) Job Prevalence in the United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Service Representative (General Calls) jobs: 27,872

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$45,134
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), the United States is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe's 3.9 million square miles (10.1 million km2). With a population of more than 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the most populous city is New York City...

Customer Service Representative (General Calls) Job Listings for United States

Customer Service Representative - Tier 1
Jul 19
Langhorne, PA, USA
Vantage
... general support, or repair - generating, tracking, and completing customer requested work orders. ... This process includes taking customer calls (phone calls and email-originated tickets), analyzing ...
Service Center Representative / CSR/ Call Center - B
Jul 18
Cincinnati, OH, USA
Total Medical Staffing
... â€¢ Directs customer calls to the correct person at all locations. • Participates in and ... The statements contained in this document are intended to describe the general nature and level of ...
Inbound Customer Service Representative - JOB FAIR THURSDAY 7/25!
Jul 15
Phoenix, United States
Magellan Health
This position primarily answers incoming calls for new and existing authorizations. ... General Job Information Title Inbound Customer Service Representative - JOB FAIR THURSDAY 7/25
Customer Service Representative
Jul 11
Pomona, CA, USA
BaronHR Hacienda Heights
The Customer Service Representative works under the general supervision of the Customer Service ... Calls existing customers to determine satisfaction with the organization, products and services.
Outbound Customer Service Representative
Jul 3
Maryland Heights, United States
Magellan Health
This may include notification calls to ordering physicians, imaging facilities and members, as well ... General Job Information Title Outbound Customer Service Representative Grade 14 Job Family Customer ...

Salary Recap

The average pay for a Customer Service Representative (General Calls) is $38,933 a year and $19 an hour in the United States. The average salary range for a Customer Service Representative (General Calls) is between $29,270 and $46,935. On average, a High School Degree is the highest level of education for a Customer Service Representative (General Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

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Salaries By Location

Customer Service Representative (General Calls)

Salaries By Location

Customer Service Representative (General Calls)
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Similar Job Titles

Customer Service Representative (General Calls)

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Customer Service Representative (General Calls)
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Customer Service Representative (General Calls) Job Listings for United States

Customer Service Representative - Tier 1
Jul 19
Langhorne, PA, USA
Vantage
... general support, or repair - generating, tracking, and completing customer requested work orders. ... This process includes taking customer calls (phone calls and email-originated tickets), analyzing ...
Service Center Representative / CSR/ Call Center - B
Jul 18
Cincinnati, OH, USA
Total Medical Staffing
... â€¢ Directs customer calls to the correct person at all locations. • Participates in and ... The statements contained in this document are intended to describe the general nature and level of ...
Explore our most popular jobs
View our most popular salary searches and other resources