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Product Support Specialist Salary

$56,386 (USD)

Average Salary

$27/hr

Average Hourly

$5,233

Average Bonus

Last updated: December 14, 2019

The average pay for a Product Support Specialist is $56,386 a year and $27 an hour in the United States. The average salary range for a Product Support Specialist is between $40,842 and $69,295. On average, a Bachelor's Degree is the highest level of education for a Product Support Specialist. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Acts as a liaison between the customer and the software development team to resolve issues.
  • Supports curstomers in resolving technical issues.
  • Provides initial setup and training of new customers.
  • Identifies, escalates and redirects issues to others as needed.
Product Support Specialist Job Prevalence in the United States

Job family: Production, Planning, and Expediting Clerks

Job family population: 350,150

Estimated population of Product Support Specialist jobs: 69,827

Rate of error: 0.8%

Estimated salary in 2024:
$65,367
5 Year Change:
16 %
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About United States

United States Cost of Living Score:

Product Support Specialist Job Listings for United States

Technical Product Support Specialist
Dec 3
us
Personal Capital
The Technical Product Support Specialist will be responsible for ensuring Personal Capital offers best in class technical support to both our Clients and our internal Advisory group. In addition, the ...
Telematics Technical Product Support Specialist
Dec 9
Richardson, TX, USA
RemX
RemX is looking for a Technical Product Support Specialist in Richardson, TX ! Apply Today! Job Duties: * Actively consistently support all efforts to simplify and enhance the customer experience
Salesforce Product Support Specialist [Contract]
Nov 22
San Francisco, California, USA
TWILIO, INC
As a Product Support Specialist, you'll work with Salesforce administrators to help them integrate Twilio into Salesforce and help troubleshoot customer issues as they arise. Who? Twilio is looking ...
Technical Support Specialist
Dec 13
Tempe, AZ, USA
VisualLive
VisualLive is a cutting edge software product that utilizes Augmented Reality (3D technology) in a ... The Technical Support Specialist will guide and train our new construction clients through ...
LibreView Support Specialist - French Speaking
Dec 5
Oakland, CA, USA
Newyu Inc
Newyu is looking for a Canadian French or French speaking LibreView Support Specialist to provide ... You will serve as the product expert for LibreView, a next generation cloud-based software that ...

The average pay for a Product Support Specialist is $56,386 a year and $27 an hour in the United States. The average salary range for a Product Support Specialist is between $40,842 and $69,295. On average, a Bachelor's Degree is the highest level of education for a Product Support Specialist. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Similar Job Titles

Product Support Specialist
Product Support Specialist
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Technical Product Support Specialist
Dec 3
us
Personal Capital
The Technical Product Support Specialist will be responsible for ensuring Personal Capital offers best in class technical support to both our Clients and our internal Advisory group. In addition, the ...
Telematics Technical Product Support Specialist
Dec 9
Richardson, TX, USA
RemX
RemX is looking for a Technical Product Support Specialist in Richardson, TX ! Apply Today! Job Duties: * Actively consistently support all efforts to simplify and enhance the customer experience
Explore our most popular jobs
View our most popular salary searches and other resources