Customer Relationship Management (CRM) Administrator Salary in Canada

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Last Updated: July 14, 2026

$83,209 USD

per year
Hourly Rate $40.00
Bonus $2,754

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Entry Level $59K
Average $83K
Senior Level $101K

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The average pay for a Customer Relationship Management (CRM) Administrator is $83,209, which is $40.00 an hour in Canada. The average salary range for a Customer Relationship Management (CRM) Administrator is between $58,995 and $100,683. On average, a Bachelor's is the highest level of education for a Customer Relationship Management (CRM) Administrator.

This compensation analysis comes from aggregated salary survey data for Canada. ERI's compensation information is based on employer-reported data collected from ERI's salary surveys, customer HRIS data, data from Proxies/10Ks and Forms 990, proprietary databases, and purchased survey data. Cost-of-labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc. For more information, see ERI's methodology.

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Salary Potential for Customer Relationship Management (CRM) Administrator

Explore the estimated salary growth for Customer Relationship Management (CRM) Administrator in Canada for up to 5 years. The estimated salary of Customer Relationship Management (CRM) Administrator in 1 year will be $85,322, and in 5 years, will be $94,326.

Number of Years

2 Years

Estimated Salary

$87,489 USD

Percentage Growth

0%

Growth Trajectory

The estimated salary growth for Customer Relationship Management (CRM) Administrator in [# of years] is [salary], which is [average growth %] average growth. This information is based on ERI's compensation database.

What Does a Customer Relationship Management (CRM) Administrator Do?

Administers the implementation of CRM solutions in an organization, and interfaces with all departments using CRM software, playing the roles of part programmer, part manager, part educator, and part diplomat. Acquires, identifies, and analyzes CRM software requirements, and ensures the requirements are met. Maintains, evaluates, and configures the CRM system, and provides detailed end user documentation. Interprets, edits, and modifies the software to fit the needs of the company. Bridges the gap between the CRM system and the users who interact with it, utilizing an understanding of the CRM software, of other departments, and of sales, marketing, business processes, and how they relate to the CRM software.

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Education, Skills, and Certifications for Customer Relationship Management (CRM) Administrators

Gain access to salary differentials for education and skills in ERI's Salary Assessor

Education

Below is the average education level for a Customer Relationship Management (CRM) Administrator. About 48% have a Bachelor's degree, 38% have a High School Diploma, and 10% have a Master's degree.

  • Bachelor's Degree 48%
  • High School Diploma 38%
  • Master's Degree 10%
  • Associate Degree 5%
  • Doctorate Degree 0%
  • Less Than HS 0%

Top Skills

Below are top skills for a Customer Relationship Management (CRM) Administrator. 100% of Customer Relationship Management (CRM) Administrators have a skill in Leads activities. The top 3 most popular skills for Customer Relationship Management (CRM) Administrators are Leads activities, Researches records, and Supervises activities.

  • Leads activities 100%
  • Researches records 100%
  • Supervises activities 100%
  • Updates procedures 100%

Do you have certifications for Customer Relationship Management (CRM) Administrator?

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Compare Customer Relationship Management (CRM) Administrator Salaries by Location

See how Customer Relationship Management (CRM) Administrator salaries vary by region and find the best location for your career.

Average Salaries for Customer Relationship Management (CRM) Administrator

The average salary of customer relationship management (crm) administrator in Canada is $83,209. The average salary of customer relationship management (crm) administrator in California is $90,350. The average salary of customer relationship management (crm) administrator in United States is $79,619. Explore the average salaries for customer relationship management (crm) administrator in other locations below.

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Cost of Living in Canada

The cost of living in Canada is 0% equal to than the national average.

Whether you're planning to move or just want to see the cost of living in different locations, our cost-of-living calculator is the place to start. Compare salaries for other locations by city, U.S. ZIP code, state, or country.

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Why Your Salary May Look Different

This information is based on a specific job title and location, but real-world compensation can vary based on factors like years of experience, company size, shift differentials, and more. Because of these variables, your actual pay may fall above or below the average ranges shown. Use ERI's salary data and compensation management platform to identify market trends and accurately adjust pay so that you can price jobs competitively.

Based on the average salary in the United States, if your shift differential is 10%, then your pay will increase by $4.00/hour

*Some jobs may not be adjusted using shift differentials. Please contact [email protected] for additional information.

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Use ERI's shift differential data to calculate pay for night, day, and swing shifts to benchmark compensation with confidence. Our robust salary survey data can help you accurately price roles using industry-specific shift policies.

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Frequently Asked Questions

Common questions about Customer Relationship Management (CRM) Administrator salaries and career insights

How much does a Customer Relationship Management (CRM) Administrator make in Canada?

ERI's data indicated that, on average, a Customer Relationship Management (CRM) Administrator is $83,209 per year or $40.00 per hour in Canada, which is 1% lower than the national average. Top earners have reported making up to $100,683. However, the typical pay range in Canada, is between $58,995 and $100,683 annually.

What is the salary potential for Customer Relationship Management (CRM) Administrator in 5 years?

Customer Relationship Management (CRM) Administrator is projected to see 13.4% salary growth in 5 years.

What are some factors that impact Customer Relationship Management (CRM) Administrator salaries?

Several factors can impact the salary, including experience, company size, job market, location, industry, and more. Understanding how these factors affect the role can provide opportunities to earn more. Use our salary calculator to find out how much you should be paid based on what someone in your area, with similar experience, earns.

How can I accurately price jobs for my organization?

There are several factors that can impact the salary, including experience, company size, job market, location, industry, education, certificates, shift differentials, and more. Understanding how these factors affect the role can help you spot pay gaps and retain top talent. ERI's Assessor Platform brings these factors together in one platform, making it easy to benchmark roles, analyze insights, and set pay with confidence.

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With decades of experience in compensation, ERI offers an extensive and reliable salary survey database powered by the Assessor Platform, a comprehensive compensation management solution that optimizes complex processes for accuracy and efficiency.

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About Our Data

This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.

For over 35 years, ERI has compiled the most robust and accurate salary, cost-of-living, and executive compensation survey database available. Data are analyzed using AI and traditional statistics, depending on which approach is best for a particular application. ERI collects salary survey data from five different sources, which you can learn about here.

Verified Sources

Data sourced from internal salary surveys, purchased surveys, public sources, HRIS data, and proprietary databases.

Real-Time Data

Our salary database is updated and verified approximately every six weeks.

Quality Assurance

Along with our data scientists, we have included AI in our rigorous process to analyze and provide the highest quality data.

10,500+

Locations

35,900+

Job Titles

4,400+

Skills

5,500+

Certifications

1,100+

Industries

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