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Customer Relationship Management (CRM) Administrator Salary

$62,757 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 17, 2019

Salary Recap

The average pay for a Customer Relationship Management (CRM) Administrator is $62,757 a year and $30 an hour in the United States. The average salary range for a Customer Relationship Management (CRM) Administrator is between $45,265 and $77,251. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Administers the implementation of CRM solutions in an organization, and interfaces with all departments using CRM software, playing the roles of part programmer, part manager, part educator, and part diplomat.
  • Acquires, identifies, and analyzes CRM software requirements, and ensures the requirements are met.
  • Maintains, evaluates, and configures the CRM system, and provides detailed end user documentation.
  • Interprets, edits, and modifies the software to fit the needs of the company.
  • Bridges the gap between the CRM system and the users who interact with it, utilizing an understanding of the CRM software, of other departments, and of sales, marketing, business processes, and how they relate to the CRM software.
Customer Relationship Management (CRM) Administrator Job Prevalence in the United States

Job family: First-Line Supervisors of Office and Administrative Support Workers

Job family population: 1,458,380

Estimated population of Customer Relationship Management (CRM) Administrator jobs: 16,013

Rate of error: 0.3%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), the United States is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe's 3.9 million square miles (10.1 million km2). With a population of over 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the most populous city is New York City. Forty...

Customer Relationship Management (CRM) Administrator Job Listings for United States

Dynamics CRM Administrator
Jun 11
Mesa, AZ, USA
Flex Technology Group
Position Summary The Dynamics 365 CRM Administrator is responsible for managing the Customer Relationship Management (CRM) system on a day-to-day basis. The ideal candidate will be process-oriented ...
Dynamics CRM Administrator
Jun 11
Harrisburg, PA, USA
Advanced Technology Solutions, Inc
NET-based websites that interact with Dynamics CRM by way of native CRM web services. Maintenance work will be assigned on an as-needed basis by the chief of the Commercial of the Shelf Software ...
CRM-Salesforce Administrator
Jun 7
Pittsburgh, PA, USA
Integrity Resources
The CRM Administrator/Analyst is part of the Business Applications Department team that supports and develops applications for the organization with the focus on the pre-sales process. This position ...
Documentum Admin with Veeva CRM
Jun 17
Foster City, United States
Tilte Documentum Admin Location Foster City, CA Project 1+ years with possible extension - Knowledge of Documentum - Knowledge of Veeva CRM - Good written and verbal comm. skills
CRM Salesforce Administrator
Apr 30
Minneapolis, MN, USA
University of Minnesota
The Office of Information Technology (OIT) at the University of Minnesota seeks a Salesforce administrator to join its Constituent Relationship Management (CRM) Service team. The CRM Service helps ...
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Salaries By Location

Customer Relationship Management (CRM) Administrator

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