Technology in Total Rewards

HR Platform Solutions

There are a number of choices when it comes to HR platform solutions. Some are large enterprise platforms that offer solutions across most HR functions and some are very simple and limited in scope such as keeping track of employee attendance. What an employer chooses to use will depend on their needs and budget.

There are solutions for these common HR functions:

• Compensation Planning
• Hiring and onboarding
• Payroll, benefits administration, and time off
• Performance management
• Professional development
• Employee engagement and retention

AI in HR platforms

The use of AI in HR platforms is an evolving and growing area. While there are challenges to integrating AI into legacy platforms, newer platforms have AI built in. Unless the chosen platform has all the required functionality, the key to successfully deploying multiple platforms is to connect them to the same database so the power of AI search and analytics can be fully utilized.

Benefits

Platforms using AI can lower costs due to automation, greater efficiency, and fewer errors. AI can perform many manual, repetitive low-level HR tasks and generate data-driven reports that support better decisions in areas such as workforce planning, recruitment, and performance management. AI can also create a more personalized experience for employees and enhance engagement and retention.

Concerns

A lot of employee data is confidential and given that even the people who are AI experts don’t fully understand how AI works, careful consideration should be given to the kind of data it can access. Another danger in using AI is related to how it functions. AI is dependent on information that already exists so data that is biased will be perpetuated unless checks are created to clean it and make it bias-free.