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Employees and Self-Service
An essential functionality of online total rewards solutions is employee and manager self-service. How employees become and stay engaged requires consistent, open lines of communication with technology being central to the solution. Effectively communicating with a decentralized workforce requires each employee to have access to timely, relevant, highly personalized information. In the same regard, manager self-service provides for real-time data to allow the management team to work smarter.
Employees can be given online access to their own accounts to enable self-service. This provides an online version of employment- specific information like their employment agreement and work history, and allows employees to track how much vacation and sick time they have used and accrued. Self-service frees up time for HR departments and managers by enabling employees to review requests online.
Employee self-service solutions allow employees to manage their experience at work setting up vacation days with their office, reporting sick days and viewing the number of sick or vacation days they might have in their PTO “bank”. An employee may view their performance evaluations and goals to see how they might improve and facilitate a career development discussion with their manager.
From the employee perspective, an online solution provides added value such as:
- Information is organized in a single location, where it can be easily retrieved
- Information is employee relevant
- Information is delivered in "real time” or at least refreshes daily
- Easy access from computers, tablets, and mobile devices
- Online access by eligible family members
- Greater accuracy since employees enter their own choices and verify information