Member Services Representative Salary in Croatia

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Last Updated: July 08, 2026

HRK 15,173 USD

per year
Hourly Rate HRK 7.29
Bonus HRK 276

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Entry Level HRK 11K
Average HRK 15K
Senior Level HRK 18K

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The average pay for a Member Services Representative is HRK 15,173, which is HRK 7.29 an hour in Croatia. The average salary range for a Member Services Representative is between HRK 11,213 and HRK 17,980. On average, a Bachelor's is the highest level of education for a Member Services Representative.

This compensation analysis comes from aggregated salary survey data for Croatia. ERI's compensation information is based on employer-reported data collected from ERI's salary surveys, customer HRIS data, data from Proxies/10Ks and Forms 990, proprietary databases, and purchased survey data. Cost-of-labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc. For more information, see ERI's methodology.

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Salary Potential for Member Services Representative

Explore the estimated salary growth for Member Services Representative in Croatia for up to 5 years. The estimated salary of Member Services Representative in 1 year will be HRK 16,090, and in 5 years, will be HRK 20,344.

Number of Years

2 Years

Estimated Salary

HRK 17,062 USD

Percentage Growth

0%

Growth Trajectory

The estimated salary growth for Member Services Representative in [# of years] is [salary], which is [average growth %] average growth. This information is based on ERI's compensation database.

What Does a Member Services Representative Do?

Interacts with and serves plan members, providers, and employer groups of a health plan by answering complex benefit questions and inquiries about member eligibility, plan benefits, claims status, and demographics. Receives inquiries from members via the Internet, phone, and in writing regarding covered benefits. Instructs callers and gives assistance in resolving issues and problems such as finding physicians, arranging transportation, ordering identification cards, changing primary care case managers, filing appeals, resolving billing errors, and accessing payment.

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Education, Skills, and Certifications for Member Services Representatives

Gain access to salary differentials for education and skills in ERI's Salary Assessor

Education

Below is the average education level for a Member Services Representative. About 53% have a Bachelor's degree, 38% have a High School Diploma, and 3% have a Master's degree.

  • Bachelor's Degree 53%
  • High School Diploma 38%
  • Master's Degree 3%
  • Associate Degree 3%
  • Less Than HS 3%
  • Doctorate Degree 0%

Top Skills

Below are top skills for a Member Services Representative. 100% of Member Services Representatives have a skill in Answers questions. The top 3 most popular skills for Member Services Representatives are Answers questions, Assists customers, and Gives information.

  • Answers questions 100%
  • Assists customers 100%
  • Gives information 60%
  • Places outbound calls 20%
  • Takes orders 20%

Do you have certifications for Member Services Representative?

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Compare Member Services Representative Salaries by Location

See how Member Services Representative salaries vary by region and find the best location for your career.

Average Salaries for Member Services Representative

The average salary of member services representative in Croatia is 15.173 €. The average salary of member services representative in California is $58,507. The average salary of member services representative in United States is $51,010. Explore the average salaries for member services representative in other locations below.

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Cost of Living in Croatia

The cost of living in Croatia is 0% equal to than the national average.

Whether you're planning to move or just want to see the cost of living in different locations, our cost-of-living calculator is the place to start. Compare salaries for other locations by city, U.S. ZIP code, state, or country.

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Why Your Salary May Look Different

This information is based on a specific job title and location, but real-world compensation can vary based on factors like years of experience, company size, shift differentials, and more. Because of these variables, your actual pay may fall above or below the average ranges shown. Use ERI's salary data and compensation management platform to identify market trends and accurately adjust pay so that you can price jobs competitively.

Based on the average salary in the United States, if your shift differential is 10%, then your pay will increase by HRK 0.73/hour

*Some jobs may not be adjusted using shift differentials. Please contact [email protected] for additional information.

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Use ERI's shift differential data to calculate pay for night, day, and swing shifts to benchmark compensation with confidence. Our robust salary survey data can help you accurately price roles using industry-specific shift policies.

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Frequently Asked Questions

Common questions about Member Services Representative salaries and career insights

How much does a Member Services Representative make in Croatia?

ERI's data indicated that, on average, a Member Services Representative is HRK 15,173 per year or HRK 7.29 per hour in Croatia, which is 1% lower than the national average. Top earners have reported making up to HRK 17,980. However, the typical pay range in Croatia, is between HRK 11,213 and HRK 17,980 annually.

What is the salary potential for Member Services Representative in 5 years?

Member Services Representative is projected to see 34.1% salary growth in 5 years.

What are some factors that impact Member Services Representative salaries?

Several factors can impact the salary, including experience, company size, job market, location, industry, and more. Understanding how these factors affect the role can provide opportunities to earn more. Use our salary calculator to find out how much you should be paid based on what someone in your area, with similar experience, earns.

How can I accurately price jobs for my organization?

There are several factors that can impact the salary, including experience, company size, job market, location, industry, education, certificates, shift differentials, and more. Understanding how these factors affect the role can help you spot pay gaps and retain top talent. ERI's Assessor Platform brings these factors together in one platform, making it easy to benchmark roles, analyze insights, and set pay with confidence.

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With decades of experience in compensation, ERI offers an extensive and reliable salary survey database powered by the Assessor Platform, a comprehensive compensation management solution that optimizes complex processes for accuracy and efficiency.

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ERI's team of PhD-level data scientists and seasoned compensation professionals review and validate our salary data approximately every six weeks, ensuring the accuracy of the data that we publish. Learn more about our methodology.

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About Our Data

This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.

For over 35 years, ERI has compiled the most robust and accurate salary, cost-of-living, and executive compensation survey database available. Data are analyzed using AI and traditional statistics, depending on which approach is best for a particular application. ERI collects salary survey data from five different sources, which you can learn about here.

Verified Sources

Data sourced from internal salary surveys, purchased surveys, public sources, HRIS data, and proprietary databases.

Real-Time Data

Our salary database is updated and verified approximately every six weeks.

Quality Assurance

Along with our data scientists, we have included AI in our rigorous process to analyze and provide the highest quality data.

10,500+

Locations

35,900+

Job Titles

4,400+

Skills

5,500+

Certifications

1,100+

Industries

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