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Computer Help Desk Representative Salary

$52,510 (USD)

Average Salary

$25/hr

Average Hourly

$1,476

Average Bonus

Last updated: December 08, 2019

The average pay for a Computer Help Desk Representative is $52,510 a year and $25 an hour in the United States. The average salary range for a Computer Help Desk Representative is between $38,569 and $64,157. On average, an Associate Degree is the highest level of education for a Computer Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
Computer Help Desk Representative Job Prevalence in the United States

Job family: Computer User Support Specialists

Job family population: 630,700

Estimated population of Computer Help Desk Representative jobs: 82,489

Rate of error: 0.8%

Estimated salary in 2024:
$60,873
5 Year Change:
16 %
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About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or simply America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), it is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe. Most of the country is located in central North America between Canada and Mexico. With an estimated population of over 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the...

Computer Help Desk Representative Job Listings for United States

Help Desk Specialist (BHJOB1435_24714)
Dec 5
Anaheim, CA, USA
Astyra Corporation
Help Desk Specialist The main function of a Customer Technical Support Representative is to provide technical assistance to computer system users. A typical technical help desk specialist is ...
IT Help Desk Support - Level I (12972928)
Nov 26
Canoga Park, CA, USA
K2 Staffing
Good understanding of computer systems, mobile devices and other tech products * Ability to ... Whether you are a candidate seeking to locate a company to represent for the long haul, or you are ...
Help Desk Technician
Nov 22
Orange County, CA, USA
Pathway Capital Management, LP
Contact vendor technical support representatives for additional diagnosis of technical problems ... AA or equivalent degree in computer science or a related field * Minimum 2 years of Help Desk ...
IT Business Intelligence Analyst/Help Desk Agent Published
Nov 12
Salt Lake, UT, USA
3form
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Computer Support Excellent knowledge in two of the following: Mac OSX, Windows 7, Windows 10, ...
CSR Engineer/Help Desk Support Technician (Hands on Customer Support)
Oct 2
New Braunfels, TX, USA
PrimaCore Solutions, LLC
... Help resolve product related issues including follow through to determine root causes with ... personal computer and other office equipment · Skill in organizing, compiling and recording ...

The average pay for a Computer Help Desk Representative is $52,510 a year and $25 an hour in the United States. The average salary range for a Computer Help Desk Representative is between $38,569 and $64,157. On average, an Associate Degree is the highest level of education for a Computer Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Computer Help Desk Representative
Computer Help Desk Representative
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Similar Job Titles

Computer Help Desk Representative
Computer Help Desk Representative
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Help Desk Specialist (BHJOB1435_24714)
Dec 5
Anaheim, CA, USA
Astyra Corporation
Help Desk Specialist The main function of a Customer Technical Support Representative is to provide technical assistance to computer system users. A typical technical help desk specialist is ...
IT Help Desk Support - Level I (12972928)
Nov 26
Canoga Park, CA, USA
K2 Staffing
Good understanding of computer systems, mobile devices and other tech products * Ability to ... Whether you are a candidate seeking to locate a company to represent for the long haul, or you are ...
Explore our most popular jobs
View our most popular salary searches and other resources