Call Center Team Leader Salary in Dominican Republic

Pay Job Details Skills Salary Comparison Average Salaries Cost of Living Pay Adjustments FAQs About Our Data
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  3. > Call Center Team Leader
  4. > Dominican Republic

Last Updated: July 16, 2026

DOP 421,885 USD

per year
Hourly Rate DOP 202.83
Bonus DOP 9,492

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Entry Level DOP 314K
Average DOP 422K
Senior Level DOP 498K

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The average pay for a Call Center Team Leader is DOP 421,885, which is DOP 202.83 an hour in Dominican Republic. The average salary range for a Call Center Team Leader is between DOP 314,304 and DOP 497,824. On average, a High School is the highest level of education for a Call Center Team Leader.

This compensation analysis comes from aggregated salary survey data for Dominican Republic. ERI's compensation information is based on employer-reported data collected from ERI's salary surveys, customer HRIS data, data from Proxies/10Ks and Forms 990, proprietary databases, and purchased survey data. Cost-of-labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc. For more information, see ERI's methodology.

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Salary Potential for Call Center Team Leader

Explore the estimated salary growth for Call Center Team Leader in Dominican Republic for up to 5 years. The estimated salary of Call Center Team Leader in 1 year will be DOP 441,386, and in 5 years, will be DOP 528,832.

Number of Years

2 Years

Estimated Salary

DOP 461,789 USD

Percentage Growth

0%

Growth Trajectory

The estimated salary growth for Call Center Team Leader in [# of years] is [salary], which is [average growth %] average growth. This information is based on ERI's compensation database.

What Does a Call Center Team Leader Do?

Monitors team performance metrics to ensure high-quality customer service. Conducts training sessions for call center agents to enhance their skills. Addresses escalated customer issues to provide effective resolutions. Guides team members in best practices for customer interactions. Records performance data to track individual and team progress.

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Education, Skills, and Certifications for Call Center Team Leaders

Gain access to salary differentials for education and skills in ERI's Salary Assessor

Education

Below is the average education level for a Call Center Team Leader. About 41% have a High School Diploma, 34% have a Bachelor's degree, and 19% have a Associate degree.

  • High School Diploma 41%
  • Bachelor's Degree 34%
  • Associate Degree 19%
  • Master's Degree 6%
  • Doctorate Degree 0%
  • Less Than HS 0%

Top Skills

Below are top skills for a Call Center Team Leader. 79% of Call Center Team Leaders have a skill in Supervises employees. The top 3 most popular skills for Call Center Team Leaders are Supervises employees, Assigns work, and Leads activities.

  • Supervises employees 79%
  • Assigns work 57%
  • Leads activities 57%
  • Oversees activities 57%
  • Supervises activities 57%

Do you have certifications for Call Center Team Leader?

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Compare Call Center Team Leader Salaries by Location

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Average Salaries for Call Center Team Leader

The average salary of call center team leader in Dominican Republic is RD$421,885. The average salary of call center team leader in California is $65,950. The average salary of call center team leader in United States is $58,118. Explore the average salaries for call center team leader in other locations below.

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Cost of Living in Dominican Republic

The cost of living in Dominican Republic is 0% equal to than the national average.

Whether you're planning to move or just want to see the cost of living in different locations, our cost-of-living calculator is the place to start. Compare salaries for other locations by city, U.S. ZIP code, state, or country.

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Why Your Salary May Look Different

This information is based on a specific job title and location, but real-world compensation can vary based on factors like years of experience, company size, shift differentials, and more. Because of these variables, your actual pay may fall above or below the average ranges shown. Use ERI's salary data and compensation management platform to identify market trends and accurately adjust pay so that you can price jobs competitively.

Based on the average salary in the United States, if your shift differential is 10%, then your pay will increase by DOP 20.28/hour

*Some jobs may not be adjusted using shift differentials. Please contact [email protected] for additional information.

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Use ERI's shift differential data to calculate pay for night, day, and swing shifts to benchmark compensation with confidence. Our robust salary survey data can help you accurately price roles using industry-specific shift policies.

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Frequently Asked Questions

Common questions about Call Center Team Leader salaries and career insights

How much does a Call Center Team Leader make in Dominican Republic?

ERI's data indicated that, on average, a Call Center Team Leader is DOP 421,885 per year or DOP 202.83 per hour in Dominican Republic, which is 1% lower than the national average. Top earners have reported making up to DOP 497,824. However, the typical pay range in Dominican Republic, is between DOP 314,304 and DOP 497,824 annually.

What is the salary potential for Call Center Team Leader in 5 years?

Call Center Team Leader is projected to see 25.3% salary growth in 5 years.

What are some factors that impact Call Center Team Leader salaries?

Several factors can impact the salary, including experience, company size, job market, location, industry, and more. Understanding how these factors affect the role can provide opportunities to earn more. Use our salary calculator to find out how much you should be paid based on what someone in your area, with similar experience, earns.

How can I accurately price jobs for my organization?

There are several factors that can impact the salary, including experience, company size, job market, location, industry, education, certificates, shift differentials, and more. Understanding how these factors affect the role can help you spot pay gaps and retain top talent. ERI's Assessor Platform brings these factors together in one platform, making it easy to benchmark roles, analyze insights, and set pay with confidence.

What is ERI Economic Research Institute?

ERI Economic Research Institute was founded over 35 years ago to provide trusted compensation data for private and public organizations. ERI has established itself as a gold standard for global salary benchmarking and geographic differentials and has evolved to offer a complete compensation management software solution.

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With decades of experience in compensation, ERI offers an extensive and reliable salary survey database powered by the Assessor Platform, a comprehensive compensation management solution that optimizes complex processes for accuracy and efficiency.

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ERI's team of PhD-level data scientists and seasoned compensation professionals review and validate our salary data approximately every six weeks, ensuring the accuracy of the data that we publish. Learn more about our methodology.

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About Our Data

This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.

For over 35 years, ERI has compiled the most robust and accurate salary, cost-of-living, and executive compensation survey database available. Data are analyzed using AI and traditional statistics, depending on which approach is best for a particular application. ERI collects salary survey data from five different sources, which you can learn about here.

Verified Sources

Data sourced from internal salary surveys, purchased surveys, public sources, HRIS data, and proprietary databases.

Real-Time Data

Our salary database is updated and verified approximately every six weeks.

Quality Assurance

Along with our data scientists, we have included AI in our rigorous process to analyze and provide the highest quality data.

10,500+

Locations

35,900+

Job Titles

4,400+

Skills

5,500+

Certifications

1,100+

Industries

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