Call Center Supervisor Salary in Mexico

Pay Job Details Skills Salary Comparison Average Salaries Cost of Living Pay Adjustments FAQs About Our Data
  1. Compensation Data
  2. > Salary
  3. > Call Center Supervisor
  4. > Mexico

Last Updated: July 11, 2026

MXN 370,619 USD

per year
Hourly Rate MXN 178.18
Bonus MXN 20,347

What should I pay?

Price a Job

What am I worth?

Find Market Worth
Entry Level MXN 266K
Average MXN 371K
Senior Level MXN 446K

Customize

The average pay for a Call Center Supervisor is MXN 370,619, which is MXN 178.18 an hour in Mexico. The average salary range for a Call Center Supervisor is between MXN 266,104 and MXN 445,854. On average, a High School is the highest level of education for a Call Center Supervisor.

This compensation analysis comes from aggregated salary survey data for Mexico. ERI's compensation information is based on employer-reported data collected from ERI's salary surveys, customer HRIS data, data from Proxies/10Ks and Forms 990, proprietary databases, and purchased survey data. Cost-of-labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc. For more information, see ERI's methodology.

Powered by ERI's Assessor database

What should I pay?

Price a Job

What am I worth?

Find Market Worth

Explore Jobs:

Search salary data for another role and location.

Explore our Compensation Hub to research salaries, executive compensation, industries, cost of living, and more here.

Salary Potential for Call Center Supervisor

Explore the estimated salary growth for Call Center Supervisor in Mexico for up to 5 years. The estimated salary of Call Center Supervisor in 1 year will be MXN 382,556, and in 5 years, will be MXN 434,279.

Number of Years

2 Years

Estimated Salary

MXN 394,879 USD

Percentage Growth

0%

Growth Trajectory

The estimated salary growth for Call Center Supervisor in [# of years] is [salary], which is [average growth %] average growth. This information is based on ERI's compensation database.

What Does a Call Center Supervisor Do?

Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance. Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance. Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.

Explore ERI's AI Job Description Writing Tool

Generate accurate, research-backed job descriptions tailored to fit any role including, niche positions.

Learn More

Education, Skills, and Certifications for Call Center Supervisors

Gain access to salary differentials for education and skills in ERI's Salary Assessor

Education

Below is the average education level for a Call Center Supervisor. About 44% have a High School Diploma, 40% have a Bachelor's degree, and 14% have a Associate degree.

  • High School Diploma 44%
  • Bachelor's Degree 40%
  • Associate Degree 14%
  • Less Than HS 2%
  • Doctorate Degree 0%
  • Master's Degree 0%

Top Skills

Below are top skills for a Call Center Supervisor. 94% of Call Center Supervisors have a skill in Supervises employees. The top 3 most popular skills for Call Center Supervisors are Supervises employees, Coordinates activities, and Directs staffing.

  • Supervises employees 94%
  • Coordinates activities 61%
  • Directs staffing 55%
  • Implements policies 45%
  • Develops goodwill 42%

Popular Certifications for Call Center Supervisor

Microsoft Certified Solutions Associate

Do you have certifications for Call Center Supervisor?

Compare Call Center Supervisor Salaries by Location

See how Call Center Supervisor salaries vary by region and find the best location for your career.

Average Salaries for Call Center Supervisor

The average salary of call center supervisor in Mexico is $370,619. The average salary of call center supervisor in California is $90,736. The average salary of call center supervisor in United States is $80,895. Explore the average salaries for call center supervisor in other locations below.

What am I worth?

Find Market Worth

What should I pay?

Price a Job

Cost of Living in Mexico

The cost of living in Mexico is 0% equal to than the national average.

Whether you're planning to move or just want to see the cost of living in different locations, our cost-of-living calculator is the place to start. Compare salaries for other locations by city, U.S. ZIP code, state, or country.

Explore Cost-of-Living Calculator

Why Your Salary May Look Different

This information is based on a specific job title and location, but real-world compensation can vary based on factors like years of experience, company size, shift differentials, and more. Because of these variables, your actual pay may fall above or below the average ranges shown. Use ERI's salary data and compensation management platform to identify market trends and accurately adjust pay so that you can price jobs competitively.

Based on the average salary in the United States, if your shift differential is 10%, then your pay will increase by MXN 17.82/hour

*Some jobs may not be adjusted using shift differentials. Please contact [email protected] for additional information.

Accurate Pay Adjustment Insights with ERI

Use ERI's shift differential data to calculate pay for night, day, and swing shifts to benchmark compensation with confidence. Our robust salary survey data can help you accurately price roles using industry-specific shift policies.

Discover how ERI can help you apply shift differentials to your workforce.

Contact Us

Frequently Asked Questions

Common questions about Call Center Supervisor salaries and career insights

How much does a Call Center Supervisor make in Mexico?

ERI's data indicated that, on average, a Call Center Supervisor is MXN 370,619 per year or MXN 178.18 per hour in Mexico, which is 1% lower than the national average. Top earners have reported making up to MXN 445,854. However, the typical pay range in Mexico, is between MXN 266,104 and MXN 445,854 annually.

What is the salary potential for Call Center Supervisor in 5 years?

Call Center Supervisor is projected to see 17.2% salary growth in 5 years.

What are some factors that impact Call Center Supervisor salaries?

Several factors can impact the salary, including experience, company size, job market, location, industry, and more. Understanding how these factors affect the role can provide opportunities to earn more. Use our salary calculator to find out how much you should be paid based on what someone in your area, with similar experience, earns.

How can I accurately price jobs for my organization?

There are several factors that can impact the salary, including experience, company size, job market, location, industry, education, certificates, shift differentials, and more. Understanding how these factors affect the role can help you spot pay gaps and retain top talent. ERI's Assessor Platform brings these factors together in one platform, making it easy to benchmark roles, analyze insights, and set pay with confidence.

What is ERI Economic Research Institute?

ERI Economic Research Institute was founded over 35 years ago to provide trusted compensation data for private and public organizations. ERI has established itself as a gold standard for global salary benchmarking and geographic differentials and has evolved to offer a complete compensation management software solution.

How can ERI help HR and compensation experts?

With decades of experience in compensation, ERI offers an extensive and reliable salary survey database powered by the Assessor Platform, a comprehensive compensation management solution that optimizes complex processes for accuracy and efficiency.

HR and compensation professionals in organizations ranging from small companies to the Fortune 500 rely on ERI's Assessor Platform to:

  • Effectively plan and manage compensation and benefits
  • Streamline workflows using AI-powered solutions, such as AI Job Matching, AI-Generated Job Descriptions, AI Pay Grade Creation, and ERI's cutting-edge AI Job Growth Model
  • Benchmark salaries in local labor markets and specific industries
  • Develop competitive executive compensation packages
  • Compare the cost of living in locations across the globe
  • Develop lasting pay structures
  • And so much more
How often does ERI's compensation database get updated?

ERI's team of PhD-level data scientists and seasoned compensation professionals review and validate our salary data approximately every six weeks, ensuring the accuracy of the data that we publish. Learn more about our methodology.

What educational resources does ERI offer for professionals?

ERI offers 36 free self-study courses through our Distance Learning Center, helping professionals master technical domains like market pricing and geographic differentials. While course content is complimentary, practitioners can choose to pursue the Compensation Analyst (CAC) or Compensation Committee (CCC) credentials to validate their expertise and earn up to 20 HRCI or SHRM recertification credits. Learn more.

About Our Data

This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.

For over 35 years, ERI has compiled the most robust and accurate salary, cost-of-living, and executive compensation survey database available. Data are analyzed using AI and traditional statistics, depending on which approach is best for a particular application. ERI collects salary survey data from five different sources, which you can learn about here.

Verified Sources

Data sourced from internal salary surveys, purchased surveys, public sources, HRIS data, and proprietary databases.

Real-Time Data

Our salary database is updated and verified approximately every six weeks.

Quality Assurance

Along with our data scientists, we have included AI in our rigorous process to analyze and provide the highest quality data.

10,500+

Locations

35,900+

Job Titles

4,400+

Skills

5,500+

Certifications

1,100+

Industries

Discover a Faster, More Accurate Way to Price Call Center Supervisor Roles

ERI's Assessor Platform delivers precise, data-driven salary insights to power smarter compensation decisions. Access reliable salary data, compare market benchmarks, and build competitive compensation packages.

Get Started Schedule a Demo