Environments of Compensation and Benefits Administration

The Internet

An organization’s internal website delivers an organization's compensation and benefits policy to an employee's fingertips both at work and even at home. This improves information transparency and gives organizations the opportunity to save great expense on the communication of employee compensation programs.

In addition to posting information on their website, many employers also post compensation and benefits information (such as benefit forms and summary plan descriptions). Out-sourced programs, such as a 401(k) are very accessible through the internet. AI search capabilities make using internal websites even easier for employees.

The internet helps thousands of organizations with the hiring process. For instance, the technological advances of the internet give employers and employees new options when it comes to posting resumes and recruitment. Websites such as Indeed.com let users review thousands of job openings and online resumes.

Communications Policy

Companies thinking about going online with compensation policies should realize that this requires decisions regarding:

  • purpose of the compensation and benefits communication program
  • extent of communicated data
  • who will control and oversee compensation communications
  • intended goals of this communication
  • ability to react to positive and negative results of potentially massive new communications

It is important for organizations to define what the organization wishes to achieve using this technology. It is equally important to outline a set of measurement standards to monitor the achievement of these goals.