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Salary Data and Compensation Management for the Telecommunications Industry

Setting salaries in the telecommunications industry is complex because technical, field, and customer-facing roles often compete in different labor markets. Whether you support network infrastructure, broadband services, or data center operations, ERI’s Assessor Platform provides current market data and telecom salary benchmarks to help you make confident pay decisions.

  • Benchmark salaries for telecom industry jobs, including specialized roles such as fiber optic technicians, network architects, or radio frequency engineers.
  • Build competitive pay packages that account for shift differentials, skill premiums, certifications, and education to support pay equity
  • Align compensation by role and region using local labor market data and geographic pay differentials to reflect the variations in talent demand and cost of labor in the telecom industry.

 

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Compensation Solutions That Reach Every Tower

Market Pricing & Salary Benchmarking

Compete for field technicians, network engineers, software developers, and customer service employees with reliable telecommunications salary survey data. Use AI-powered Job Matching to quickly identify relevant benchmark jobs based on job titles and descriptions. Then analyze base salary, incentives, and total cash compensation at various market percentiles.

Keep Pay Structures on the Same Network

Set pay for operational roles, skilled technicians, engineers, and leadership positions with AI Pay Grades. Create, maintain, and customize unlimited salary structures with the ability to define jobs based on years of experience, job level, revenue, and other relevant factors to support telecom career progression and more consistent pay decisions.

Geographic Pay That Reaches Every Tower

Support employees working in corporate offices and the field with geographic pay differentials. Create location-based pay structures by city, county, state, metro area, or nationally to remain competitive in different labor markets.

Strengthen Telecom Pay with Salary Adjustments

With a diverse workforce that includes field and office employees, pay can vary based on experience, education, skills, and certifications. ERI’s Pay Adjustments make it easy to account for these factors. Apply adjustments for telecommunications-specific credentials, including relevant CompTIA and Cisco certifications, to support accurate and competitive pay decisions.

Stay Online with Changing Compliance Requirements

With ERI’s Assessor Platform, compensation teams can catch compliance and pay equity issues earlier. Receive alerts when an employee drops below the minimum wage or moves outside their assigned pay grade, and identify classifications that may require further review under FLSA requirements.

Compensation Beyond Base Pay

From overnight maintenance to emergency repairs, telecom pay is more complex than base salary. ERI helps you plan compensation programs that account for shift differentials, per diem allowances, salary increases, and incentive plans.

Keep Your Compensation Strategy Connected

Connect every pay decision with trusted telecommunications salary data, planning, and compensation management tools in one platform.
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Telecommunications Job Titles

  • Telecommunications Engineer
  • Fiber Optic Technician
  • Telecommunications Technician
  • Network/Data Communications Manager
  • Outside Plant Engineer
  • Communications Engineer
  • Field Service Engineer
  • Telecommunications Manager
  • Network Communications Technician
  • Cable Television Installer
  • Telecommunications Architect High Level
  • LAN/WAN Administration Manager
  • LAN/WAN Technician
  • Network Control Technician
  • Network Planning Supervisor
  • Telecommunications Director
  • Telecommunications Supervisor
  • Central Office Equipment Engineer
  • Telephone Equipment Engineer
  • Line Technician Telecommunications
  • Switch Technician
  • Communications Technician
  • IT Telecommunications Technician
  • Field Service Technician
  • Field Service Manager
  • Cable Splicer
  • Cable Supervisor
  • Cable Tester
  • Telephone Line Installer
  • Telephone Station Installer & Repairer
  • Telephone Central Office Repairer
  • Power Technician
  • Satellite Communications Engineer
  • SATCOM Technician
  • Submarine Cable Engineer
  • Voice Engineer
  • Electronics Engineer
  • Cyber Security Engineer
  • Project Engineer
  • Project Engineering Manager
  • Project Controls Engineer
  • Civil Engineer
  • Computer Network Control Manager
  • Network Control Supervisor
  • Network Control Operator
  • Central Office Operator
  • Telecommunications Specialist
  • Field Service Representative Technical
  • Telephone Line Supervisor
  • Telecommunications Sales Representative
  • Wireless Sales Representative
  • Cable Sales Representative
  • Telephone Sales Representative
  • Call Center Sales Representative
  • Call Center Manager
  • Call Center Supervisor
  • Call Center Representative (Specialized Calls)
  • Regulatory Affairs Analyst
  • Regulatory Affairs Specialist
  • Dispatcher

Telecommunications Compensation FAQs

How can ERI benchmark salaries for telecommunications and network infrastructure roles?

ERI provides trusted salary survey data for more than 18,200 jobs in 9,400 locations and 1,100 industries. Benchmark compensation for telecommunications engineers, telecom technicians, fiber optic technicians, and other critical roles based on your relevant labor market. You can also create custom hybrid jobs by combining and weighting multiple positions to reflect unique responsibilities within your organization. Review job characteristics such as climbing, hazard awareness, and exposure to electrical injury to better understand the demands of each role and make informed pay decisions.

Telecommunications organizations often manage employees across corporate offices, field operations, customer service centers, and remote teams. From regional ISPs and tower companies to national carriers and infrastructure providers, ERI’s Assessor Platform scales to organizations of any size. ERI provides the real-time market salary data and compensation tools needed to strengthen manufacturing compensation planning and make confident, data-driven pay decisions.

HR and compensation professionals in telecommunications organizations rely on ERI’s Assessor Platform to:

  • Effectively plan and manage compensation and benefits
  • Streamline workflows using AI-powered solutions, such as AI Job Matching, AI-Generated Job Descriptions, AI Pay Grade Creation, ERI’s cutting-edge AI Job Growth Model, and AI FLSA Status.
  • Benchmark salaries for niche roles in local labor markets and specific industries
  • Develop competitive executive compensation packages
  • Compare the cost of labor in locations across the globe
  • Develop lasting pay structures
  • Identify pay equity and pay compression imbalances
  • Customize and export Total Rewards Statements
  • Synce to your HRIS
  • Collaboration tools such as a Manager Audit
  • And so much more

ERI offers customized solutions that cater to your organization’s unique needs. Subscribers receive onboarding support and access to ERI’s compensation consulting team to configure the platform to their workforce complexity and planning processes. Discover how our Assessor Platform can help your organization plan and manage compensation in a competitive market.

Yes. Organizations in the telecom industry often compete for talent across markets with different labor costs.  ERI’s Assessor Platform allows organizations to compare pay across teams and locations in a single workflow. Create benchmark lists for specific teams and apply cost-of-labor differentials to compare pay for roles in different offices, field service territories, data centers, and regions.

Yes. ERI helps HR and compensation teams stay informed about FLSA regulations, minimum wage updates, and other labor regulations that can affect compensation planning.

Yes. Many telecommunications positions require specialized certifications, on-call availability, overnight maintenance, emergency response, or shift work. After selecting the appropriate job benchmark, compensation teams can use ERI to evaluate and apply supported adjustments for education, certifications, specialized skills, shift differentials, and direct oversight responsibilities.

ERI gives HR and compensation teams a more structured way to review pay decisions before annual increases are finalized. Compensation Management tools allow teams to model proposed salary increases against current employee salaries, review the resulting budget impact, and create customized reports for leadership.