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Supervisor Customer Complaint Services Salary
in Stoughton, Massachusetts

This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.

$76,751 (USD)

Average Salary

$37/hr

Average Hourly

$2,333

Average Bonus

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Salary Recap

The average pay for a Supervisor Customer Complaint Services is $76,751 a year and $37 an hour in Stoughton, Massachusetts, United States. The average salary range for a Supervisor Customer Complaint Services is between $54,723 and $92,715. On average, an Associate Degree is the highest level of education for a Supervisor Customer Complaint Services. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Stoughton, Massachusetts.

ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Salary Potential

Estimated salary in 2029:
$86,211
5 Year Change:
12 %

Shift Differentials

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About Stoughton, Massachusetts

Stoughton Cost of Living Score:

Description: Stoughton (official name: Town of Stoughton) is a town in Norfolk County, Massachusetts, United States. The population was 29,281 at the 2020 census. The town is located approximately 17 miles (27 km) from Boston, 31 miles (50 km) from Providence, Rhode Island, and 35 miles (56 km) from Cape Cod.
Description:
  • Supervises and coordinates activities of workers engaged in resolving customer problems and complaints concerning matters, such as merchandise, service, and billing.
  • Reviews customer-complaint correspondence, notes any suggestions, and assigns complaint to customer-complaint clerk for action.
  • Advises subordinates on handling difficult customer complaints, or may handle complaint personally.
  • Confers with other supervisory or managerial personnel to recommend changes in order to avoid recurring customer complaints.
  • May explain to customer by telephone or letter action taken on complaint.
  • May follow up with customer to see that complaint was satisfactorily resolved.
  • May be designated according to type of problem.
  • Performs other duties as described under supervisor.

Supervisor Customer Complaint Services Job Listings for

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Salary Recap

The average pay for a Supervisor Customer Complaint Services is $76,751 a year and $37 an hour in Stoughton, Massachusetts, United States. The average salary range for a Supervisor Customer Complaint Services is between $54,723 and $92,715. On average, an Associate Degree is the highest level of education for a Supervisor Customer Complaint Services. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Stoughton, Massachusetts.

ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

Find actuarial salary survey data and benchmark salary and pay.

Powered by ERI's Database

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Job Statistics

Supervisor Customer Complaint Services Job Prevalence in the United States

Job family: First-Line Supervisors of Office and Administrative Support Workers

Job family population: 1,504,570

Estimated population of Supervisor Customer Complaint Services jobs: 10,020

Rate of error: 0.4%

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Supervisor Customer Complaint Services
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Stoughton Cost of Living Score:

Description: Stoughton (official name: Town of Stoughton) is a town in Norfolk County, Massachusetts, United States. The population was 29,281 at the 2020 census. The town is located approximately 17 miles (27 km) from Boston, 31 miles (50 km) from Providence, Rhode Island, and 35 miles (56 km) from Cape Cod.
Description:
  • Supervises and coordinates activities of workers engaged in resolving customer problems and complaints concerning matters, such as merchandise, service, and billing.
  • Reviews customer-complaint correspondence, notes any suggestions, and assigns complaint to customer-complaint clerk for action.
  • Advises subordinates on handling difficult customer complaints, or may handle complaint personally.
  • Confers with other supervisory or managerial personnel to recommend changes in order to avoid recurring customer complaints.
  • May explain to customer by telephone or letter action taken on complaint.
  • May follow up with customer to see that complaint was satisfactorily resolved.
  • May be designated according to type of problem.
  • Performs other duties as described under supervisor.
No listings found

Take the guess work out of setting pay

Determine competitive salary levels, compare employee compensation with market benchmarks, and get instant access to reliable salary survey data online.

You May Also Like

White Papers

National Compensation Forecast October 2024
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ERI examines compensation trends and changes for the upcoming year to provide guidance on the expected salary increase for the upcoming year.
Read More
Remote Work, AI, and Compensation Best Practices Survey Results - Spring 2024
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Learn how remote work and artificial intelligence changes how organizations approach labor and compensation practices.
Read More
Planning Global Compensation Budgets for 2025
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Learn about current global salary trends and salary increases in 2024 to strategically inform your financial planning decision for the upcoming year.
Read More

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Explore our most popular jobs
View our most popular salary searches and other resources