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Supervisor Customer Complaint Services Salary

$60,556 (USD)

Average Salary

$29/hr

Average Hourly

$1,841

Average Bonus

Last updated: December 12, 2019

The average pay for a Supervisor Customer Complaint Services is $60,556 a year and $29 an hour in the United States. The average salary range for a Supervisor Customer Complaint Services is between $43,924 and $74,419. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Supervises and coordinates activities of workers engaged in resolving customer problems and complaints concerning matters, such as merchandise, service, and billing.
  • Reviews customer-complaint correspondence, notes any suggestions, and assigns complaint to customer-complaint clerk for action.
  • Advises subordinates on handling difficult customer complaints, or may handle complaint personally.
  • Confers with other supervisory or managerial personnel to recommend changes in order to avoid recurring customer complaints.
  • May explain to customer by telephone or letter action taken on complaint.
  • May follow up with customer to see that complaint was satisfactorily resolved.
  • May be designated according to type of problem.
  • Performs other duties as described under supervisor.
Supervisor Customer Complaint Services Job Prevalence in the United States

Job family: First-Line Supervisors of Office and Administrative Support Workers

Job family population: 1,477,560

Estimated population of Supervisor Customer Complaint Services jobs: 9,841

Rate of error: 0.3%

Estimated salary in 2024:
$70,201
5 Year Change:
16 %
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Education data not available for this job
Skills data not available for this job

About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or simply America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), it is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe. Most of the country is located in central North America between Canada and Mexico. With an estimated population of over 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the...

Supervisor Customer Complaint Services Job Listings for United States

Bilingual Customer Service Representative
Oct 3
Las Cruces, NM, USA
Black Turtle Services
Job Description SUMMARY Black Turtle Services is a fast-growing start-up that provides multi ... The Customer Service Representative reports directly to the Customer Service Supervisor and takes ...
Customer Service Representative
Nov 12
North Highlands, CA, USA
Promotional Marketing Company
Resolve product or service problems by clarifying the customer's complaint, determining the cause ... Confer with other supervisory or managerial personnel and recommend changes in order to avoid ...
Customer Service Reps | Sports Mentality
Nov 11
West Covina, CA, USA
Inland Empire Marketing and Promotions Team
... complaint. * Recommend potential products or services to management by collecting customer ... supervisor, director, teacher, project manager, communications, retail salesperson, customer ...
Customer Service Representative *Hospitality / Travel Industry*
Nov 22
San Jose, CA, USA
Swoon
... on completion of complaint. • Research and analyze data from various sources (Computer ... supervisors and all other contacts in verbal and written manners, including but not limited to ...
Technical Customer Service Representative
Dec 3
City of Industry, CA, USA
Ajilon
Escalate customer issues to a Tech Supervisor when needed * Use discretion and independent judgment ... Report issues related to products into the company's complaint management system and if assigned to ...

The average pay for a Supervisor Customer Complaint Services is $60,556 a year and $29 an hour in the United States. The average salary range for a Supervisor Customer Complaint Services is between $43,924 and $74,419. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Supervisor Customer Complaint Services
Supervisor Customer Complaint Services
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Similar Job Titles

Supervisor Customer Complaint Services
Supervisor Customer Complaint Services
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Bilingual Customer Service Representative
Oct 3
Las Cruces, NM, USA
Black Turtle Services
Job Description SUMMARY Black Turtle Services is a fast-growing start-up that provides multi ... The Customer Service Representative reports directly to the Customer Service Supervisor and takes ...
Customer Service Representative
Nov 12
North Highlands, CA, USA
Promotional Marketing Company
Resolve product or service problems by clarifying the customer's complaint, determining the cause ... Confer with other supervisory or managerial personnel and recommend changes in order to avoid ...
Explore our most popular jobs
View our most popular salary searches and other resources