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RMA Returns Processing Representative Salary
in Boston, Massachusetts

$50,450 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 17, 2019

Salary Recap

The average pay for a RMA Returns Processing Representative is $50,450 a year and $24 an hour in Boston, Massachusetts, United States. The average salary range for a RMA Returns Processing Representative is between $37,672 and $61,076. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Boston, Massachusetts.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Processes product returns from customers.
  • Interacts with customers, receives information about faulty products, and gives customers assigned RMA (Return Merchandise Authorization) numbers.
  • Opens, spot checks, inspects, and tests customer and vendor returns of RMA products.
  • Receives, sorts, and stages returns, and logs data about returns into the system.
RMA Returns Processing Representative Job Prevalence in Boston, Massachusetts, United States

Job family: Shipping, Receiving, and Traffic Clerks

Job family population: 671,780

Estimated population of RMA Returns Processing Representative jobs: 24,184

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


Skills data not available for this job

About Boston, Massachusetts

Boston Cost of Living Score:

Description: Boston is the capital and most populous city of the Commonwealth of Massachusetts in the United States. The city proper covers 48 square miles (124 km2) with an estimated population of 694,583 in 2018, making it also the most populous city in New England. Boston is the seat of Suffolk County as well, although the county government was disbanded on July 1, 1999. The city is the economic and cultural anchor of a substantially larger metropolitan area known as Greater Boston, a metropolitan statistical area (MSA) home to a census-estimated 4.8 million people in 2016 and ranking as the tenth-largest such area in the country...

RMA Returns Processing Representative Job Listings for Boston, Massachusetts

Customer Technical Support Representative
May 13
02494, MA, USA
... processing parts orders and provide remote diagnostic for the install base. ... Schedules and Coordinates the service and the return of product using established RMA practices in ...
College/Summer Customer Service Rep. ($1000 Bonus)
Apr 10
East Boston, MA, USA
Hertz Car Rental Company
Instant Return Representative - College/Summer Internship in East Boston, Massachusetts General ... Provides world class customer service by managing vehicle returns process, in compliance with Hertz ...
Customer Service Representative
Jun 14
Nashua, United States
1A Auto Parts
Customer Service Representative ($1,000 Sign-on bonus) $16 - $18 About 1A Auto 1A Auto is a high ... Handling returns * Ensuring accuracy in the processing of customer orders * Communicating and ...
College/Summer Sales Representative ($1000 Bonus)
Apr 10
East Boston, MA, USA
Hertz Car Rental Company
Customer Service Representative - College/Summer Internship in East Boston, Massachusetts General ... Provide world class customer service by managing the rentals and returns process, in compliance ...
Customer Service Representative - Retail
Jun 13
Portsmouth, NH, USA
Nordic Stove Shoppe
Process customer orders/changes/returns according to established department policies and procedures. ... Retail Customer Service Representative Requirements and Qualifications: * High School diploma.
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