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RMA Returns Processing Representative Salary
in Chicago, Illinois

$46,243 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: May 23, 2019

Salary Recap

The average pay for a RMA Returns Processing Representative is $46,243 a year and $22 an hour in Chicago, Illinois, United States. The average salary range for a RMA Returns Processing Representative is between $34,530 and $55,982. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Chicago, Illinois.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Processes product returns from customers.
  • Interacts with customers, receives information about faulty products, and gives customers assigned RMA (Return Merchandise Authorization) numbers.
  • Opens, spot checks, inspects, and tests customer and vendor returns of RMA products.
  • Receives, sorts, and stages returns, and logs data about returns into the system.
RMA Returns Processing Representative Job Prevalence in Chicago, Illinois, United States

Job family: Shipping, Receiving, and Traffic Clerks

Job family population: 671,780

Estimated population of RMA Returns Processing Representative jobs: 24,184

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


Skills data not available for this job

About Chicago, Illinois

Chicago Cost of Living Score:

Description: Chicago ( (listen), locally also ), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States. Located on the shores of freshwater Lake Michigan, Chicago was incorporated...

RMA Returns Processing Representative Job Listings for Chicago, Illinois

Inside Sales Support Representative
May 2
CED - Consumer Electronics Distributors
This representative is responsible for advancing the sales process, aiding with customer quotes, helping with the return process, re-engaging past customers, and assisting in the achievement of ...
Parts Representative
May 22
Monee, IL, USA
MCM Staffing, LLC
Process orders for parts using the ERP system. * Assist customers, such as responding to customer ... Issue RMA's for returned parts for defects, exchange defective parts, rebuild or refund money.
Customer Service Representative
May 16
Saint Charles, IL, USA
Radco Industries, Inc.
... process customer transactions to include customer orders, quotes or returns in accordance with company policy * * Accurately Input Sales Orders, Quotations and Sales Leads into ACT! * Follow Order ...
Customer Service Representative
May 21
South Barrington, IL, USA
CR Resources
... processing, and post-delivery problem resolution. This position serves as a key informational ... Handle customers orders, returns, inquiries and concerns accurately and efficiently * Assist ...
Customer Service Representative
Apr 16
Gurnee, IL, USA
LeSaint Logistics
Process and input all customer orders. Run stock reports to check for product availability. ... Invoicing and Returns: * Assure proper invoicing of accounts by verifying computer-generated ...
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