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RMA Returns Processing Representative Salary

$43,885 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 24, 2019

Salary Recap

The average pay for a RMA Returns Processing Representative is $43,885 a year and $21 an hour in the United States. The average salary range for a RMA Returns Processing Representative is between $32,769 and $53,128. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

Average Salary Chart

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Job Summary

  • Processes product returns from customers.
  • Interacts with customers, receives information about faulty products, and gives customers assigned RMA (Return Merchandise Authorization) numbers.
  • Opens, spot checks, inspects, and tests customer and vendor returns of RMA products.
  • Receives, sorts, and stages returns, and logs data about returns into the system.
RMA Returns Processing Representative Job Prevalence in the United States

Job family: Shipping, Receiving, and Traffic Clerks

Job family population: 671,780

Estimated population of RMA Returns Processing Representative jobs: 24,184

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


Skills data not available for this job

About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), the United States is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe's 3.9 million square miles (10.1 million km2). With a population of over 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the most populous city is New York City. Forty...

RMA Returns Processing Representative Job Listings for United States

Customer Service Rep - 4629271
Jun 14
Houston, TX, USA
Automation Personnel Services
Enter orders for all Sales Representatives, process all returns and exchanges for each Sales Rep Communicate with the RMA department about customer returns / exchanges frequently Communicate with the ...
May 22
San Carlos, CA, USA
IRA Services, Inc.
Deposit Processing Representative/Receptionist Job Status: Regular Full-time (Non-Exempt), possible ... Return any checks with discrepancies/issues. * Communicate with customers and internal departments ...
Customer Service Representative
Jun 4
Broomfield, CO, USA
Checkers Industrial Products, LLC.
... Return Merchandise Authorizations (RMA) · Print up required customs documents for overseas ... order status · Process paperwork for shipped orders · Confirm orders via fax and email · ...
Customer & Sales Support Representative
Jun 18
Chino, CA, USA
ViewSonic Corporation
... the RMA process. · Capture customer information, issues, and troubleshooting steps to process ... Experience with inbound, outbound calls, able to handle all types of customer inquiries, returns ...
Customer Service Rep (Returns) - FT - $13.25 plus Incentives - Portland Airport
Jun 18
Portland, OR, USA
The Hertz Corporation
The Instant Return Representative is an essential member of the airport location team and is the ... Provides world class customer service by managing vehicle returns process, in compliance with ...
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