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Product Support Analyst Salary

$57,934 (USD)

Average Salary

$28/hr

Average Hourly

$1,037

Average Bonus

Last updated: December 15, 2019

The average pay for a Product Support Analyst is $57,934 a year and $28 an hour in the United States. The average salary range for a Product Support Analyst is between $41,905 and $71,256. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Provides customer support via ticketing system, phone and social media.
  • Escalates issues as appropriate.
  • Documents customer cases using CRM systems.
  • Aids with product testing prior to release.
  • Handles bug reports and product enhancement requests.
Product Support Analyst Job Prevalence in the United States

Job family: Production, Planning, and Expediting Clerks

Job family population: 350,150

Estimated population of Product Support Analyst jobs: 192,365

Rate of error: 0.8%

Estimated salary in 2024:
$67,162
5 Year Change:
16 %
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Education data not available for this job
Skills data not available for this job

About United States

United States Cost of Living Score:

Product Support Analyst Job Listings for United States

Application Product Support Analyst
Oct 24
Ontario, CA, USA
CU Direct
We are looking for a talented Application Product Support Analyst. This individual's primary role consists of the following: 1) serves as the first line of Level 2 support to end users (including ...
Application Support Analyst
Dec 13
Memphis, TN, USA
Monogram Foods
... Office Products. · Plan, organize and manage the reporting and application development support ... and analytical skills. · Experience with documenting business and IT processes preferred. · ...
Legal Technical Support Analyst
Nov 19
us
K&L Gates LLP
The Practice Support Analyst is responsible for providing practice support to the firm's lawyers ... productions; data conversion, processing, manipulation and repair; reorganization and ...
Desktop Support Analyst w/ ITIL v3 Certification
Dec 3
Los Angeles, CA, USA
Plan B Solutions
This position is located in Culver City, CA Desktop Support Analyst Culver City, Ca. - 6 month ... Familiarity with Microsoft Office 365, Abode suite of products * ITIL v3 certification ...
Application Support Analyst
Dec 6
Columbia, United States
Certec Consulting Inc
The product that is being supported is written in .NET and is hosted in an Azure environment. Knowledge of supporting Azure Active Directory is also needed. Required Skills: Strong verbal and written ...

The average pay for a Product Support Analyst is $57,934 a year and $28 an hour in the United States. The average salary range for a Product Support Analyst is between $41,905 and $71,256. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Product Support Analyst
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Similar Job Titles

Product Support Analyst
Product Support Analyst
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Application Product Support Analyst
Oct 24
Ontario, CA, USA
CU Direct
We are looking for a talented Application Product Support Analyst. This individual's primary role consists of the following: 1) serves as the first line of Level 2 support to end users (including ...
Application Support Analyst
Dec 13
Memphis, TN, USA
Monogram Foods
... Office Products. · Plan, organize and manage the reporting and application development support ... and analytical skills. · Experience with documenting business and IT processes preferred. · ...
Explore our most popular jobs
View our most popular salary searches and other resources