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IT User Support Analyst Salary

$61,290 (USD)

Average Salary

$29/hr

Average Hourly

$1,967

Average Bonus

Last updated: December 14, 2019

The average pay for an IT User Support Analyst is $61,290 a year and $29 an hour in the United States. The average salary range for an IT User Support Analyst is between $44,394 and $75,320. On average, a Bachelor's Degree is the highest level of education for an IT User Support Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems.
  • Studies and resolves computer software and hardware problems of users.
  • Acts as a contact for users having problems using computer software, hardware, and operating systems.
  • Determines whether problem is caused by hardware, software, or system.
  • Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
IT User Support Analyst Job Prevalence in the United States

Job family: Computer User Support Specialists

Job family population: 630,700

Estimated population of IT User Support Analyst jobs: 53,244

Rate of error: 0.8%

Estimated salary in 2024:
$71,052
5 Year Change:
16 %
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About United States

United States Cost of Living Score:

IT User Support Analyst Job Listings for United States

IT Support Analyst
Sep 30
Lake Havasu City, United States
New West
... technical solutions in a user friendly and professional manner. Duties include advanced ... As a IT Support Analyst, you will: Answers all incoming calls and IT emails providing Level 1 ...
IT Support Manager
Dec 13
Billerica, MA, USA
Company Confidential
... IT Support Analyst include, but are not limited to, the following: Vendor Management - 30% · Must ... Â· User Activation/Deactivation's (AD, Office 365) · VOIP/Telephone - IVR, Queues, skills set ...
IT Support Engineer
Dec 11
us
OPPO
Install and support servers, storage and HPC solutions ... Analyze, isolate, and correct IT issues. * Administrate user account and essential IT services such ...
IT Asset Management Analyst II
Dec 12
Topeka, KS, USA
MMY Consulting
Supports the ITAM practice in helping to mitigate financial and/or legal risks associated to vendor ... Solid understanding of IT lifecycles not limited to hardware, including end user computing, server ...
IT - Systems Support Specialist
Dec 12
Milwaukee, WI, USA
Healics
Manages day-to-day internal user interactions and sets internal user expectations. Asset Management ... 2 years' experience in data analysis, sound knowledge about software setups, hardware ...

The average pay for an IT User Support Analyst is $61,290 a year and $29 an hour in the United States. The average salary range for an IT User Support Analyst is between $44,394 and $75,320. On average, a Bachelor's Degree is the highest level of education for an IT User Support Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Salaries By Location

IT User Support Analyst
IT User Support Analyst
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IT Support Analyst
Sep 30
Lake Havasu City, United States
New West
... technical solutions in a user friendly and professional manner. Duties include advanced ... As a IT Support Analyst, you will: Answers all incoming calls and IT emails providing Level 1 ...
IT Support Manager
Dec 13
Billerica, MA, USA
Company Confidential
... IT Support Analyst include, but are not limited to, the following: Vendor Management - 30% · Must ... Â· User Activation/Deactivation's (AD, Office 365) · VOIP/Telephone - IVR, Queues, skills set ...
Explore our most popular jobs
View our most popular salary searches and other resources