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IT Help Desk Representative Salary
in Alabama, United States

$46,999 (USD)

Average Salary

$23/hr

Average Hourly

$1,321

Average Bonus

Last updated: March 26, 2019

Salary Recap

The average pay for an IT Help Desk Representative is $46,999 a year and $23 an hour in Alabama, United States. The average salary range for an IT Help Desk Representative is between $34,521 and $57,424. On average, a Bachelor's Degree is the highest level of education for an IT Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Alabama, United States.

Average Salary Chart

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Job Summary

Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
IT Help Desk Representative Job Prevalence in Alabama, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of IT Help Desk Representative jobs: 80,276

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
$54,485
5 Year Change:
16 %

Education

Skills

IT Help Desk Representative Job Listings for Alabama, United States

Help Desk
Mar 15
Anniston, AL, USA
TekSynap
Answer IT Help Desk calls, logging tickets in the Enterprise Service Center ticketing system ... Less than 10% HYSICAL DEMANDS The physical demands described here are representative of those that ...
Help Desk IT Support
Mar 21
Atmore, AL, USA
Lingo Communications, LLC
Help Desk Technician 1 Summary: The Helpdesk Technician will support all Lingo corporate users with any IT Infrastructure issues, questions, and communications in regards to all Fusion hardware and ...
Help Desk Technician (2nd Shift) - Huntsville
Mar 25
Huntsville, Alabama, USA
General Dynamics Corporation
... Help Desk, Network Operations Center, and technical support for Alabama's K-12 schools, higher ... For more than 50 years, General Dynamics Information Technology has served as a trusted provider of ...
IT Helpdesk Support - 4469848
Mar 19
Huntsville, AL, USA
Automation Personnel Services
Is now hiring for IT Helpdesk for a company in Huntsville, AL Job Description: Responsible for ... Respond to email messages for staff seeking help. Train computer users. Utilize in-depth technical ...
Help Desk Analyst
Jan 22
Madison, AL, USA
Onin Staffing
The candidate(s) will support all day-to-day Help Desk related activities for the client. The ... This is our flagship division currently representing 85% of our overall business and the driving ...
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