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Help Desk Supervisor Salary

$86,637 (USD)

Average Salary

$42/hr

Average Hourly

$3,509

Average Bonus

Last updated: December 13, 2019

The average pay for a Help Desk Supervisor is $86,637 a year and $42 an hour in the United States. The average salary range for a Help Desk Supervisor is between $61,167 and $107,351. On average, a Bachelor's Degree is the highest level of education for a Help Desk Supervisor. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Supervises and coordinates activities of Help Desk Technicians or Representatives engaged in assisting computer users with hardware and software questions and problems, fielding telephone calls and e-mail messages from customers seeking guidance on technical problems, diagnosing nature of problems, and assisting customers through problem solving steps.
  • Identifies, troubleshoots, and resolves information systems problems to minimize down time of applications and personnel.
Help Desk Supervisor Job Prevalence in the United States

Job family: Computer User Support Specialists

Job family population: 630,700

Estimated population of Help Desk Supervisor jobs: 52,266

Rate of error: 0.8%

Estimated salary in 2024:
$100,436
5 Year Change:
16 %
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About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or simply America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), it is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe. Most of the country is located in central North America between Canada and Mexico. With an estimated population of over 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the...

Help Desk Supervisor Job Listings for United States

Help desk Supervisor
Dec 11
Sacramento, California, USA
TEKsystems, Inc.
Perform training of Service Desk and/or Desktop teams, as required Summary: The Supervisor will be ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Help Desk Coordinator
Dec 13
Los Angeles, CA, USA
Yang Management, Inc.
Supervises team of Network Technicians responsible for user support for all technical desktop ... Generates reports and analysis of help desk tickets to insure proper customer service, staff ...
IT Help Desk Coordinator
Dec 13
Los Angeles, CA, USA
PMCS Group
... Supervises team of Network Technicians responsible for user support for all technical desktop ... help desk tickets to ensure proper customer service, staff performance, and observes trends and ...
IT Help Desk Technician
Nov 15
Mesa, AZ, USA
Valley Healthcare Group
... supervisor. Education and/or Experience: Education and/or experience equivalent to an associate ... Help Desk ticketing systems
Information Technology Help Desk Technician
Dec 4
us
Entry Level Veracity Insurance Solutions, LLC
... and Google G Suite Supervisory Responsibility This position has no direct supervisory ... Required Education and Experience 1. 1-3 years help desk technician or other customer support ...

The average pay for a Help Desk Supervisor is $86,637 a year and $42 an hour in the United States. The average salary range for a Help Desk Supervisor is between $61,167 and $107,351. On average, a Bachelor's Degree is the highest level of education for a Help Desk Supervisor. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Help Desk Supervisor
Help Desk Supervisor
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Help desk Supervisor
Dec 11
Sacramento, California, USA
TEKsystems, Inc.
Perform training of Service Desk and/or Desktop teams, as required Summary: The Supervisor will be ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Help Desk Coordinator
Dec 13
Los Angeles, CA, USA
Yang Management, Inc.
Supervises team of Network Technicians responsible for user support for all technical desktop ... Generates reports and analysis of help desk tickets to insure proper customer service, staff ...
Explore our most popular jobs
View our most popular salary searches and other resources