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Help Desk Representative Salary
in Nebraska, United States

$46,381 (USD)

Average Salary

$22/hr

Average Hourly

$1,303

Average Bonus

Last updated: February 23, 2019

Salary Recap

The average pay for a Help Desk Representative is $46,381 a year and $22 an hour in Nebraska, United States. The average salary range for a Help Desk Representative is between $34,067 and $56,669. On average, a Bachelor's Degree is the highest level of education for a Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Nebraska, United States.

Average Salary Chart

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Job Summary

Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
Help Desk Representative Job Prevalence in Nebraska, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of Help Desk Representative jobs: 80,276

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
$53,768
5 Year Change:
16 %

Education

Skills

Help Desk Representative Job Listings for Nebraska, United States

Svc Rep II, AV Support
Feb 13
Omaha, NE, USA
Lincoln Financial Group
... that help empower people to take charge of their financial lives with confidence and optimism ... May assist with desk-side support and/or participate on departmental projects as needed * Provides ...
Technical Support Representative 1
Feb 4
Omaha, NE, USA
CenturyLink
... representatives to assist current voice and high-speed internet customers with service related ... Preferred but not required: 6 months experience in technical support, help desk, and/or contact ...
Customer Service Representative
Feb 21
Omaha, United States
WPS Health Solutions
I embrace my role in helping the company achieve a high-performance workplace. Mutual Respect I ... Meet requirements of Federal Privacy Act, ISO 9000, Freedom of Information, Desk Disclosure ...
Customer Connections Representative
Jan 14
us
Assurity, Lincoln, Nebraska
Experience a culture that is team oriented and transparent, where you work with a shared purpose of helping others by fulfilling the company mission. Under the direction of the Customer Connections ...
Patient Account Representative - Remote
Jan 31
Omaha, NE, USA
Conifer Health Solutions
We help our clients strengthen their financial and clinical performance, serve their communities ... Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory
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ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

Salaries By Location

Help Desk Representative
Boston, MA$60k Omaha, NE$49k Sacramento, CA$57k Aalborg, Denmark$327k Cleveland, OH$52k Charleston, SC$48k Reno, NV$54k

Similar Job Titles

Help Desk Representative
Computer Technical Support Specialist$71k User Support Analyst Supervisor$83k PC Specialist$53k User Support Analyst$55k Applications Support Specialist$63k Software Implementation Specialist$64k Desktop Support Analyst$50k

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