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Help Desk Representative Salary
in Opelika, Alabama

This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.

$56,615 (USD)

Average Salary

$27/hr

Average Hourly

$1,591

Average Bonus

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Salary Recap

The average pay for a Help Desk Representative is $56,615 a year and $27 an hour in Opelika, Alabama, United States. The average salary range for a Help Desk Representative is between $40,876 and $67,994. On average, a Bachelor's Degree is the highest level of education for a Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Opelika, Alabama.

ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

Find actuarial salary survey data and benchmark salary and pay.

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Salary Potential

Estimated salary in 2029:
$63,593
5 Year Change:
12 %

Shift Differentials

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Based on the average salary in the United States, if your pay differential is 10%, your pay will increase by $2.72/hour

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Shift differentials are used to adjust the compensation of an employee due to the time of day or the day of the week that the employee worked.
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About Opelika, Alabama

Opelika Cost of Living Score:

Description: Opelika (pronounced OH-pə-LY-kə) is a city in and the county seat of Lee County in the east-central part of the U.S. state of Alabama. It is a principal city of the Auburn-Opelika Metropolitan Area. As of the 2020 census, the population of Opelika is 30,995, an increase of 17.1 percent from the 2010 Census where the population was 26,477. The Auburn-Opelika, AL MSA with a population of 150,933, along with the Columbus, Georgia metropolitan area, comprises the Greater Columbus combined statistical area, a region home to 501,649 residents.
Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and emails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.

Help Desk Representative Job Listings for

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Salary Recap

The average pay for a Help Desk Representative is $56,615 a year and $27 an hour in Opelika, Alabama, United States. The average salary range for a Help Desk Representative is between $40,876 and $67,994. On average, a Bachelor's Degree is the highest level of education for a Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Opelika, Alabama.

ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

Find actuarial salary survey data and benchmark salary and pay.

Powered by ERI's Database

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Job Statistics

Help Desk Representative Job Prevalence in the United States

Job family: Computer User Support Specialists

Job family population: 689,700

Estimated population of Help Desk Representative jobs: 31,588

Rate of error: 0.9%

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Opelika Cost of Living Score:

Description: Opelika (pronounced OH-pə-LY-kə) is a city in and the county seat of Lee County in the east-central part of the U.S. state of Alabama. It is a principal city of the Auburn-Opelika Metropolitan Area. As of the 2020 census, the population of Opelika is 30,995, an increase of 17.1 percent from the 2010 Census where the population was 26,477. The Auburn-Opelika, AL MSA with a population of 150,933, along with the Columbus, Georgia metropolitan area, comprises the Greater Columbus combined statistical area, a region home to 501,649 residents.
Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and emails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
No listings found

Take the guess work out of setting pay

Determine competitive salary levels, compare employee compensation with market benchmarks, and get instant access to reliable salary survey data online.

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National Compensation Forecast October 2024
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Remote Work, AI, and Compensation Best Practices Survey Results - Spring 2024
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Learn how remote work and artificial intelligence changes how organizations approach labor and compensation practices.
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Learn about current global salary trends and salary increases in 2024 to strategically inform your financial planning decision for the upcoming year.
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Explore our most popular jobs
View our most popular salary searches and other resources