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Guest Services Representative Salary

$59,314 (USD)

Average Salary

$29/hr

Average Hourly

$1,453

Average Bonus

Last updated: December 16, 2019

The average pay for a Guest Services Representative is $59,314 a year and $29 an hour in the United States. The average salary range for a Guest Services Representative is between $43,083 and $72,832. On average, a Bachelor's Degree is the highest level of education for a Guest Services Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Welcomes and acknowledges all hotel, motel, or other lodging establishment guests according to company standards; anticipates and addresses guests' service needs; assists individuals with disabilities; and thanks guests.
  • Organizes, confirms, processes, and conducts guest check-ins/check-outs, room reservations, requests, changes, and cancellations.
  • Processes and secures payment and verifies and adjusts billing.
  • Provides information to guests concerning rates, availability of rooms, description of facilities and services, and information about area entertainment and attractions, sight-seeing opportunities, and local shopping and dining.
Guest Services Representative Job Prevalence in the United States

Job family: Hotel, Motel, and Resort Desk Clerks

Job family population: 260,780

Estimated population of Guest Services Representative jobs: 8,139

Rate of error: 0.9%

Estimated salary in 2024:
$68,761
5 Year Change:
16 %
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Skills data not available for this job

About United States

United States Cost of Living Score:

Guest Services Representative Job Listings for United States

Guest Service Representative for Northwest Center Services @ Amazon
Nov 8
Seattle, Washington, USA
Northwest Center
The Guest Services Representative is often the first contact with Amazon employees and external visitors via email and in person. The Guest Services Representative is responsible for greeting and ...
Client Service Representative
Dec 10
us
PRO Unlimited
As an invited "guest", an on-site CSR must be diligent in respecting the clients' culture, expectations and codes of conduct. A strong, politically sensitive, customer service manner is required at ...
Customer Service Representative (Caesars Rewards)
Dec 13
Temecula, CA, USA
Harrah's Resort Southern California
Representatives will welcome and greet guests at the Total Rewards Center and the Bus Center ... Be able to maintain composure when dealing with difficult guest situations and commit to resolving ...
Guest Service Agent
Dec 12
Kahuku, United States
Benchmark Hospitality
Guest Services - Front Desk and Back Office Areas, Guest Rooms and all Public Areas. KEY ... Hotel guests/visitors, Tour company representatives, Limousine service personnel, other hotels
HomeStore Customer Service Representative
Nov 15
Colma, CA, USA
Ashley Furniture HomeStore
Provide an outstanding service experience for every HomeStore customer and guest. Maintain a ... represents the Company brand image. * Handle customer issues directed to the store, over the phone ...

The average pay for a Guest Services Representative is $59,314 a year and $29 an hour in the United States. The average salary range for a Guest Services Representative is between $43,083 and $72,832. On average, a Bachelor's Degree is the highest level of education for a Guest Services Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Salaries By Location

Guest Services Representative
Guest Services Representative
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Guest Services Representative
Guest Services Representative
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Guest Service Representative for Northwest Center Services @ Amazon
Nov 8
Seattle, Washington, USA
Northwest Center
The Guest Services Representative is often the first contact with Amazon employees and external visitors via email and in person. The Guest Services Representative is responsible for greeting and ...
Client Service Representative
Dec 10
us
PRO Unlimited
As an invited "guest", an on-site CSR must be diligent in respecting the clients' culture, expectations and codes of conduct. A strong, politically sensitive, customer service manner is required at ...
Explore our most popular jobs
View our most popular salary searches and other resources