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Customer Service Representative Instructor Salary
in Rochester, New York

$28,785 (USD)

Average Salary

$14/hr

Average Hourly

$383

Average Bonus

Last updated: June 18, 2019

Salary Recap

The average pay for a Customer Service Representative Instructor is $28,785 a year and $14 an hour in Rochester, New York, United States. The average salary range for a Customer Service Representative Instructor is between $23,087 and $33,822. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Rochester, New York.

Average Salary Chart

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Job Summary

Description:
  • Instructs Customer Service Representatives on company policies, systems, and routines for handling customer service requests, following prescribed training program, and conducts classroom and on-the-job training.
  • Explains service forms and company procedures, using training aids, such as tape recorder, motion picture films, and slides.
  • Listens to or takes recordings of trainees handling customer service calls to detect errors.
  • Discusses errors and problems to improve techniques in handling calls.
Customer Service Representative Instructor Job Prevalence in Rochester, New York, United States

Job family: Vocational Education Teachers, Postsecondary

Job family population: 114,020

Estimated population of Customer Service Representative Instructor jobs: 6,215

Rate of error: 1.7%

Salary Potential

Estimated salary in 2024:
$33,369
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

About Rochester, New York

Rochester Cost of Living Score:

Description: Rochester () is a city on the southern shore of Lake Ontario in western New York. With a population of 208,046 residents, Rochester is the seat of Monroe County and the third most populous city in New York state, after New York City and Buffalo. The metropolitan area has a population of just over 1 million people. It is about 73 miles (117 km) east of Buffalo and 87 miles (140 km) west of Syracuse. Rochester was one of America's first boomtowns, initially due to the fertile Genesee River Valley, which gave rise to numerous flour mills, and then as a manufacturing hub. Several of the region's universities (notably...

Customer Service Representative Instructor Job Listings for Rochester, New York

Customer Service Representative & Technician Assistant
Jun 17
Rochester, NY, USA
South Towne Veterinary Hospital
The CSR positions will include basic secretarial skills such as answering phones, taking medicine requests, relaying proper information to staff and clients, filing, checking clients in and out of ...
Customer Service Representative
Jun 4
Rochester, NY, USA
Career Start
I am currently seeking a Customer Service Representative for a heating/ cooling company in Rochester, NY. To be considered for the Customer Service position, candidates must have 2 years of ...
Restaurant/Bar/CSR Skills Wanted - Immediate Start
Jun 13
North Gates, NY, USA
Adesso Executive
Restaurant/Bar/CSR Skills Wanted - Immediate Start Customer Service Our company is looking for a Customer Service Representative with strong Customer Service Skills to work for a busy marketing ...
Customer Service Representative
Jun 3
Rochester, NY, USA
Collabera
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
***Entry Level Customer Service Representative***
Jun 11
Henrietta, NY, USA
Adesso Executive
***Entry Level Customer Service Representative***​ About You: The ideal candidate for the Customer Service Consultant role will be, a self starter with a go getter attitude. We would like to work with ...
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Salaries By Location

Customer Service Representative Instructor

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