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Customer Service Representative (General Calls) Salary
in Maryland, United States

$40,451 (USD)

Average Salary

$19/hr

Average Hourly

$736

Average Bonus

Salary Recap

The average pay for a Customer Service Representative (General Calls) is $40,451 a year and $19 an hour in Maryland, United States. The average salary range for a Customer Service Representative (General Calls) is between $30,411 and $48,765. On average, a High School Degree is the highest level of education for a Customer Service Representative (General Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Maryland, United States.

Average Salary Chart

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Job Summary

Description:
  • Interacts with customers; gives information in response to inquires about accounts, products, and services.
  • Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
  • For Financial Representative, see Customer Service Representative Financial.

Salary Potential

Estimated salary in 2023:
$46,894
5 Year Change:
16 %

Education

Skills

Customer Service Representative (General Calls) Job Listings for Maryland, United States

Customer Service Representative
Oct 29
Hampstead, MD, USA
Brothers Services Company
General Purpose Attend to visitors and deal with inquiries on the phone and face to face. Supply ... calls *take and relay messages *provide information to callers *direct persons to correct ...
Customer Service Representative
Oct 9
Columbia, MD, USA
Ajilon
... customer service capacity and general office experience you could be a great fit. This is a ... Responsibilities: • Answering inbound phone calls from customers (internally and externally) • ...
Work From Home - Customer Service Representative
Dec 3
Baltimore, MD, USA
AOLEDIRECT
The main activity of the role will be to make sales calls from home (ideally based in the USA.) You ... General administrative skills, as well as experience within a customer-facing sector * Excellent ...
Customer Service Representative / Order Processing Specialist
Sep 24
Hagerstown, MD, USA
AccuFlow Systems
... phone calls and emails from end user customers. This position will also interface with the ... Make and maintain manual order files and general customer files. * Database/spreadsheet updating
Account Services Representative
Nov 2
Laurel, MD, USA
Maintenance Supply Headquarters
Answering incoming calls * Process credit applications * Handle returned mail Scanning * Take ... Customer Service and Management * Assist with audits * Handle data entry and general clerical tasks ...
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