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Customer Service Representative (General Calls) Salary
in Delaware, United States

$39,526 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for a Customer Service Representative (General Calls) is $39,526 a year and $19 an hour in Delaware, United States. The average salary range for a Customer Service Representative (General Calls) is between $29,716 and $47,650. On average, a High School Degree is the highest level of education for a Customer Service Representative (General Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Delaware, United States.

Average Salary Chart

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Job Summary

  • Interacts with customers; gives information in response to inquires about accounts, products, and services.
  • Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
  • For Financial Representative, see Customer Service Representative Financial.

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



Customer Service Representative (General Calls) Job Listings for Delaware, United States

Customer Service and Dispatch Representative - New Castle area
Jan 18
Wilmington, Delaware, USA
Schedule pm service, parts installation, and emergency calls and dispatch assigned HVAC technicians ... Contact customer to confirm parts receipt and schedule installation General customer service ...
Contact Center Service Representative
Jan 5
Millsboro, DE, USA
M&T Bank
Provides customer service to incoming calls across in Retail or Mortgage Banking. Responsibilities ... other general information. * Fulfill customer requests for account maintenance activities on ...
Jan 3
Lewes, DE, USA
Beebe Healthcare
... and the general public. Able to work under pressure. Willingness to increase knowledge of ... Transfers calls as needed. Provides the customer with a quality support system along with the ...
Customer Service Representative
Jan 17
Newark, DE, USA
PeopleShare Inc
Located in Newark, DE Customer Service Representative Job Responsibilities: * Assist customers on inbound calls with product and service needs * Assure customers that their needs will be met by ...
Customer Service Representative
Jan 7
Wilmington, DE, USA
PRI Search
A typical customer service representative is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound ...