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Customer Service Manager Salary
in Alabama, United States

$85,743 (USD)

Average Salary

$41/hr

Average Hourly

$5,822

Average Bonus

Last updated: March 18, 2019

Salary Recap

The average pay for a Customer Service Manager is $85,743 a year and $41 an hour in Alabama, United States. The average salary range for a Customer Service Manager is between $60,449 and $106,331. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Alabama, United States.

Average Salary Chart

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Job Summary

Description:
  • Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered.
  • Manages workers who investigate complaints, such as those concerning rates or service.
  • Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly.
  • Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments.
Customer Service Manager Job Prevalence in Alabama, United States

Job family: Administrative Services Managers

Job family population: 270,100

Estimated population of Customer Service Manager jobs: 9,602

Rate of error: 0.6%

Salary Potential

Estimated salary in 2024:
$99,400
5 Year Change:
16 %

Education

Skills

Customer Service Manager Job Listings for Alabama, United States

Proofreader/Customer Service Representative
Mar 13
Birmingham, AL, USA
Rocky Heights Print and Binding
Manage customer concerns, resolving problems, customer complaints and actively participate in ... Customer Service experience * Computer skills, multitasking and organizational skills necessary. If ...
Customer Service Representative
Mar 6
Decatur, AL, USA
Capstone Finance
As a CSR, your responsibilities would be assisting customers with queries or offering financial ... Manage and prioritize multiple concerns simultaneously. * Provide appropriate and correct ...
Client Services Manager
Mar 9
Birmingham, AL, USA
Pridestaff
Achieves customer service objectives by contributing customer.service.information and ... Customer Service Manager experience preferred. Company Description DON'T JUST LOOK FOR A JOB. FIND ...
Customer Service Representative
Mar 6
Midfield, AL, USA
RMC Consulting, Inc.
Job Summary: · Build and maintain business relationships · Create and manage customer accounts · ... service to best suit customer needs · This job involves one to one sales interaction with ...
Entry Level Customer Service & Sales Rep for March
Mar 14
Birmingham, AL, USA
Coast to Coast Events Expansion!
Prepares and delivers daily sales statistics as directed by manager. * Develops and maintains ... Customer Service, sales Account Management, Brand Management, entry level Customer Acquisition ...
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