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Customer Service Manager Salary

$93,571 (USD)

Average Salary

$45/hr

Average Hourly

$6,353

Average Bonus

Last updated: July 22, 2019

Salary Recap

The average pay for a Customer Service Manager is $93,571 a year and $45 an hour in the United States. The average salary range for a Customer Service Manager is between $65,968 and $116,039. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

Average Salary Chart

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Job Summary

Description:
  • Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered.
  • Manages workers who investigate complaints, such as those concerning rates or service.
  • Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly.
  • Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments.
Customer Service Manager Job Prevalence in the United States

Job family: Administrative Services Managers

Job family population: 270,100

Estimated population of Customer Service Manager jobs: 9,602

Rate of error: 0.6%

Salary Potential

Estimated salary in 2024:
$108,474
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), the United States is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe's 3.9 million square miles (10.1 million km2). With a population of more than 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the most populous city is New York City...

Customer Service Manager Job Listings for United States

Customer Service Openings !!
Jul 22
Stow, OH, USA
Stand Up Management
Sales, Customer Service , Manager, Marketing, Sales Manager, Marketing Manager, Entry Level Sales and Marketing, Restaurant , Hospitality , Communications , Retail Sales, Face to face sales ...
*Direct Hire* Call Center- Customer Service Manager
Jul 8
Beverlywood, CA, USA
SkillsetGroup - Professional Staffing Solutions
Customer Service Manager DEPARTMENT: Customer Service Department CLASSIFICATION: Exempt POSITION DESCRIPTION: The Customer Service Manager is responsible for managing both B2B and B2C departments to ...
Customer Service
Jul 17
Fountain Valley, CA, USA
Encore Brand Management
Marketing/Advertising/Sales Our Management Training Program is recognized as one of the best in the ... customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level ...
Customer Service Representative
Jul 22
Atlanta, GA, USA
Community Management Associates, Inc.
Summary/Objective The customer service representative is responsible for providing effective ... Competencies 1. Customer/Client Focus. 2. Problem Solving/Analysis. 3. Time Management. 4. ...
Customer Service Representative
Jul 22
Nashville, TN, USA
Tailored Management
Strong Customer Service skills must be highly customer centric. ... Ability to manage multiple tasks simultaneously in a fast-paced, customer-oriented environment ...

Salary Recap

The average pay for a Customer Service Manager is $93,571 a year and $45 an hour in the United States. The average salary range for a Customer Service Manager is between $65,968 and $116,039. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

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Salaries By Location

Customer Service Manager

Salaries By Location

Customer Service Manager
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Customer Service Manager Job Listings for United States

Customer Service Openings !!
Jul 22
Stow, OH, USA
Stand Up Management
Sales, Customer Service , Manager, Marketing, Sales Manager, Marketing Manager, Entry Level Sales and Marketing, Restaurant , Hospitality , Communications , Retail Sales, Face to face sales ...
*Direct Hire* Call Center- Customer Service Manager
Jul 8
Beverlywood, CA, USA
SkillsetGroup - Professional Staffing Solutions
Customer Service Manager DEPARTMENT: Customer Service Department CLASSIFICATION: Exempt POSITION DESCRIPTION: The Customer Service Manager is responsible for managing both B2B and B2C departments to ...
Explore our most popular jobs
View our most popular salary searches and other resources