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Customer Experience Specialist Salary
in Chicago, Illinois

$47,273 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 16, 2019

Salary Recap

The average pay for a Customer Experience Specialist is $47,273 a year and $23 an hour in Chicago, Illinois, United States. The average salary range for a Customer Experience Specialist is between $35,732 and $56,796. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Chicago, Illinois.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Leads the customer experience strategy across a range of touch points, channels, products and solutions.
  • Proposes changes to improve the customer experience.
  • Answers questions regarding accounts, products and services.
  • Compiles customer feedback and service issue and distributes report for management.
Customer Experience Specialist Job Prevalence in Chicago, Illinois, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Experience Specialist jobs: 114,670

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


About Chicago, Illinois

Chicago Cost of Living Score:

Description: Chicago ( (listen), locally also ), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,705,994 (2018), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States. Located on the shores of freshwater Lake Michigan, Chicago was incorporated...

Customer Experience Specialist Job Listings for Chicago, Illinois

Customer Service Specialist
May 18
Chicago, United States
American Marketing Association
We're actively seeking a Customer Service Specialist to join the Customer Service Team in the Experience division! Customer Service Specialist Core Job Responsibilities * Help our members and ...
Customer Service Specialist
Jun 5
Chicago, IL, USA
Experience with customer facing roles is an advantage but not essential. You will be working within an extremely dynamic and successful new business team developing existing and attracting new ...
Customer Service - Industrial Product Support Specialist
Jun 13
Skokie, IL, USA
... Specialist in the Industrial Product Support Group, your job duties and responsibilities will ... That may enable your resume to stand out: +++ Customer service experience from a Company that ...
User Experience Specialist (UX) - 19-02049
May 28
Chicago, IL, USA
Akorbi Workforce Solutions
User Experience Specialist (UX) LOCATION: Chicago, IL TYPE: Contract - 6 Months (Possible ... business and customer needs · Have a minimum of 3 years' experience developing and managing ...
Junior Customer Service Specialist
Jun 10
Oak Park, IL, USA
Working with some of the world's most prestigious brands, you will have the exciting opportunity to gain valuable experience in customer service while earning some fantastic money. Job Description
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