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Customer Complaint Clerk Salary

$35,736 (USD)

Average Salary

$17/hr

Average Hourly

$711

Average Bonus

Last updated: December 10, 2019

The average pay for a Customer Complaint Clerk is $35,736 a year and $17 an hour in the United States. The average salary range for a Customer Complaint Clerk is between $27,194 and $42,790. On average, a High School Degree is the highest level of education for a Customer Complaint Clerk. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Examines and responds to customer complaints about merchandise, service, billing, or credit rating.
  • Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company personnel, such as billing, credit, sales, service, or shipping, to obtain facts regarding customer complaint.
  • Ascertains accuracy of customer complaint to determine responsibility for errors, examining pertinent information.
  • Notifies customer and designated personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, or adjustment of customer's bill.
Customer Complaint Clerk Job Prevalence in the United States

Job family: Customer Service Representatives

Job family population: 2,871,400

Estimated population of Customer Complaint Clerk jobs: 20,186

Rate of error: 0.5%

Estimated salary in 2024:
$41,428
5 Year Change:
16 %
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About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or simply America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), it is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe. Most of the country is located in central North America between Canada and Mexico. With an estimated population of over 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the...

Customer Complaint Clerk Job Listings for United States

Customer Account Manager
Dec 4
Elk Grove, CA, USA
Private Management Firm - Expanding Office
Resolve product or service problems by clarifying the customer's complaint. * Recommend potential ... clerk, call center agent, customer service director, customer service sales, field sales ...
Customer Service Coordinator - Full Training
Nov 11
Fillmore, CA, USA
Evolve Enterprise, Inc.
Resolves product or service problems by clarifying the customer's complaint; determining the cause ... clerk, call center agent, customer service director, customer service sales, field sales ...
Pharmacy Technician/Clerk
Oct 9
San Jose, CA, USA
San Jose Compounding Pharmacy
... complaint independently and efficiently without compromising customer service. 11. Attention to details. 12. Ability to understand medications and their general use. 13. Assist pharmacist in ...
Assistant Director, Public Works
Oct 30
Oroville, CA, USA
Butte County
... complaint reviews, corrective recommendations and operational problem solving.Directs and ... Oversees customer service activities by directing staff in the development of responses that may ...
Legal Assistant
Dec 10
Los Angeles, CA, USA
Law Office of Twila S. White
... appeals) Contacting court clerks and other law firms Should possess the following: Good ... complaint, discovery, etc.). Ability to speak with and interact with our clients. Customer service ...

The average pay for a Customer Complaint Clerk is $35,736 a year and $17 an hour in the United States. The average salary range for a Customer Complaint Clerk is between $27,194 and $42,790. On average, a High School Degree is the highest level of education for a Customer Complaint Clerk. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Customer Complaint Clerk
Customer Complaint Clerk
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Customer Account Manager
Dec 4
Elk Grove, CA, USA
Private Management Firm - Expanding Office
Resolve product or service problems by clarifying the customer's complaint. * Recommend potential ... clerk, call center agent, customer service director, customer service sales, field sales ...
Customer Service Coordinator - Full Training
Nov 11
Fillmore, CA, USA
Evolve Enterprise, Inc.
Resolves product or service problems by clarifying the customer's complaint; determining the cause ... clerk, call center agent, customer service director, customer service sales, field sales ...
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