(800) 627 3697 info.eri@erieri.com
Are you working in compensation or HR? See our salary, cost-of-living, and executive pay applications in action. Try our free salary assessor demo.

Customer Center Representative (Specialized Calls) Salary

$37,983 (USD)

Average Salary

$18/hr

Average Hourly

$722

Average Bonus

Last updated: June 16, 2019

Salary Recap

The average pay for a Customer Center Representative (Specialized Calls) is $37,983 a year and $18 an hour in the United States. The average salary range for a Customer Center Representative (Specialized Calls) is between $28,710 and $45,635. On average, a Master's Degree is the highest level of education for a Customer Center Representative (Specialized Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

Average Salary Chart

Customize:
 
arrow_downward
Scroll for Salary Potential, Education and Skills
arrow_downward

Job Summary

Description:
  • Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives.
  • Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services.
Customer Center Representative (Specialized Calls) Job Prevalence in the United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (Specialized Calls) jobs: 114,670

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$44,033
5 Year Change:
16 %

Education

Skills

About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), the United States is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe's 3.9 million square miles (10.1 million km2). With a population of over 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the most populous city is New York City. Forty...

Customer Center Representative (Specialized Calls) Job Listings for United States

Customer Service Call Center Representative
Jun 12
Madison, WI, USA
AltaStaff, LLC
We are currently on the look out for top talent for our client who specializes in the health ... Take high-volume inbound calls to assist Individuals with HealthCare benefits * Respond to ...
Call Center Representative (Bilingual Spanish)
Jun 12
Las Vegas, NV, USA
VDart Inc
The Selfi Call Center Representative places follow-up calls to policyholders/claimants to confirm ... Customer focus and adaptability to different personality types * Working knowledge of CRM or BPM ...
Call Center Representative
May 10
San Jose, CA, USA
Gardner Family Health
... specialized tasks as related to specific departments (medical, dental, optometry, integrated ... Acts as a mediator for the patients and health centers · Properly direct calls to other persons ...
Customer Service (Transportation Center)
May 30
Sunnyvale, CA, USA
MGO Strategic Staffing
... Center rep is responsible for handling a variety of customer emails, phone calls, and other ... For more than 25 years, we've specialized in placing accounting, finance, information technology ...
Customer Service Representative
Jun 5
Chatsworth, CA, USA
Kemper Insurance
Answering a high volume of calls from brokers and insureds, reviewing policy details, billing ... Previous insurance carrier, agency or call center experience a plus * Bilingual in Spanish ...
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

Salaries By Location

Customer Center Representative (Specialized Calls)

Similar Job Titles

Are you an Employer?

Free Salary Assessor Product Demo
;
Are you an HR Professional?
Try our salary assessor and find out how much you should be paying
Explore our most popular jobs
View our most popular salary searches and other resources