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Customer Center Representative (General Calls) Salary
in Chicago, Illinois

$33,460 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: May 24, 2019

Salary Recap

The average pay for a Customer Center Representative (General Calls) is $33,460 a year and $16 an hour in Chicago, Illinois, United States. The average salary range for a Customer Center Representative (General Calls) is between $25,700 and $39,792. On average, a Bachelor's Degree is the highest level of education for a Customer Center Representative (General Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Chicago, Illinois.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature.
  • Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products.
Customer Center Representative (General Calls) Job Prevalence in Chicago, Illinois, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (General Calls) jobs: 131,774

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



About Chicago, Illinois

Chicago Cost of Living Score:

Description: Chicago ( (listen), locally also ), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States. Located on the shores of freshwater Lake Michigan, Chicago was incorporated...

Customer Center Representative (General Calls) Job Listings for Chicago, Illinois

Crestwood Call Center Sales Rep (Hourly + Unlimited Commission)
May 10
Midlothian, IL, USA
... outbound calls to sell or up-sell new and existing customers by assessing their needs and ... general nature and level of work being performed by associates assigned to this classification.
Customer Service Representative - Part Time Schedules - Start 6/10/19!
May 20
Naperville, IL, USA
... general loan rates. Typically a Financial Service Representative will answer approximately 10-12 inbound calls per hour. Requirements: * Proficient computer skills * Exceptional attendance record
Customer Service Representative (1:00pm to 9:30pm)
Mar 19
Schaumburg, IL, USA
Labor Solutions, LLC
... calls and respond to emails in a high-volume call center environment * Handle customer inquiries ... Proficient at operating general office equipment * Data entry and typing skills Company Description ...
Call Center Representative/Customer Service
May 7
Naperville, IL, USA
CHASE Staffing
Looking to hire an experienced, self-motivated Call Center Representative with excellent customer service skills.If you are a positive, independent, organized person with great phone skills, this ...
Bilingual Call Center Representative - ETA Agent
May 23
Chicago, IL, USA
Call Center Supervisor Status: Full-time Location: Chicago, IL Position Summary ... The Customer Service Representative is responsible for receiving incoming calls from current ...
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Salaries By Location

Customer Center Representative (General Calls)

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