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Customer Care Representative Salary

$39,060 (USD)

Average Salary

$19/hr

Average Hourly

$711

Average Bonus

Last updated: December 08, 2019

The average pay for a Customer Care Representative is $39,060 a year and $19 an hour in the United States. The average salary range for a Customer Care Representative is between $29,365 and $47,088. On average, a Bachelor's Degree is the highest level of education for a Customer Care Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

Average Salary Chart

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Description:
  • Interacts with customers; gives information in response to inquires about accounts, products, and services.
  • Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
  • For Financial Representative, see Customer Service Representative Financial.
Customer Care Representative Job Prevalence in the United States

Job family: Customer Service Representatives

Job family population: 2,871,400

Estimated population of Customer Care Representative jobs: 28,915

Rate of error: 0.5%

Estimated salary in 2024:
$45,281
5 Year Change:
16 %
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About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or simply America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), it is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe. Most of the country is located in central North America between Canada and Mexico. With an estimated population of over 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the...

Customer Care Representative Job Listings for United States

Customer Care Representative
Dec 3
Houston, TX, USA
Primary Services
NRG, the biggest energy provider in Texas, needs an energetic, driven customer care representative for immediate hire in Houston, TX. *We're conducting interviews for an immediate start! NRG has a ...
Customer Care Representative - 8 new positions!
Dec 4
Summit, NJ, USA
Green Key Resources
The Customer Care Center is open Monday through Friday, 8AM to 8PM Eastern Time and the representative is required to be flexible to changes in shift coverage to accommodate business needs during ...
Bilingual Customer Care Representative
Dec 2
Henderson, NV, USA
Paysign, Inc.
Summary The Customer Care Representative (CCR) will interface with customers and clients via inbound calls, outbound calls, email and chat for the purpose of resolving customer issues with products ...
Customer Care Representative
Dec 2
Stevens Point, WI, USA
Boston Inc. dba Furniture & ApplianceMart, Ashley Furniture HomeStore
If that is you, we would love for you to apply to our posting for a Customer Care Rep. Who we are: We are a Family and Employee owned company working together to improve the quality of people's lives ...
Customer Care Rep 2
Nov 20
Nappanee, IN, USA
OmniMax International
The basic function of the Customer Care Representative is to provide customers with an exceptional OmniMax experience by efficiently and effectively performing all internal customer service ...

The average pay for a Customer Care Representative is $39,060 a year and $19 an hour in the United States. The average salary range for a Customer Care Representative is between $29,365 and $47,088. On average, a Bachelor's Degree is the highest level of education for a Customer Care Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Salaries By Location

Customer Care Representative
Customer Care Representative
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Customer Care Representative
Dec 3
Houston, TX, USA
Primary Services
NRG, the biggest energy provider in Texas, needs an energetic, driven customer care representative for immediate hire in Houston, TX. *We're conducting interviews for an immediate start! NRG has a ...
Customer Care Representative - 8 new positions!
Dec 4
Summit, NJ, USA
Green Key Resources
The Customer Care Center is open Monday through Friday, 8AM to 8PM Eastern Time and the representative is required to be flexible to changes in shift coverage to accommodate business needs during ...
Explore our most popular jobs
View our most popular salary searches and other resources