The average pay for a Call Center Supervisor is €39,486 a year and €19 an hour in Finland.
The average salary range for a Call Center Supervisor is between €28,790 and €48,237.
On average, a Bachelor's Degree is the highest level of education for a Call Center Supervisor.
This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Finland.
Average Salary Chart
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Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.