The average pay for a Call Center Scheduler is €40,414 a year and €19 an hour in Finland.
The average salary range for a Call Center Scheduler is between €29,713 and €49,166.
This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Finland.
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Prepares daily call center schedules, and ensures round-the-clock staffing and appropriate coverage to meet traffic requirements.
Monitors incoming call volumes, and arranges for the even distribution of work tasks for Call Center Representatives based on call volume, workload, and staff attendance.
Prearranges work schedules, estimates time for completion of job assignments, and assigns employees to specific duties.