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Call Center Representative (Complex Calls) Salary
in Finland

€42,201 (EUR)

Average Salary

€20/hr

Average Hourly

€903

Average Bonus

Last updated: April 23, 2019

Salary Recap

The average pay for a Call Center Representative (Complex Calls) is €42,201 a year and €20 an hour in Finland. The average salary range for a Call Center Representative (Complex Calls) is between €31,241 and €51,169. On average, a Bachelor's Degree is the highest level of education for a Call Center Representative (Complex Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Finland.

Average Salary Chart

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Job Summary

Description:
  • Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position from lower-level Call Center Representatives.
  • Requires higher degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention, and to sell products and services, and may require considerable adaptation in response to the particular customer in order to achieve success.

Salary Potential

Estimated salary in 2024:
€47,514
5 Year Change:
13 %

Education

Skills

Call Center Representative (Complex Calls) Job Listings for Finland

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