The average pay for a Call Center Manager is €47,376 a year and €23 an hour in Finland.
The average salary range for a Call Center Manager is between €26,652 and €60,137.
On average, a Bachelor's Degree is the highest level of education for a Call Center Manager.
This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Finland.
Average Salary Chart
Scroll for Salary Potential, Education and Skills
Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.