The average pay for a Call Center Agent is €17,700 a year and €9 an hour in Italy.
The average salary range for a Call Center Agent is between €15,773 and €21,031.
On average, a Bachelor's Degree is the highest level of education for a Call Center Agent.
This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Italy.
Average Salary Chart
Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature.
Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products.