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Voice of Customer and Business Insights Analyst Salary
in Wallington, New Jersey

This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.

$106,086 (USD)

Average Salary

$51/hr

Average Hourly

$3,533

Average Bonus

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Salary Recap

The average pay for a Voice of Customer and Business Insights Analyst is $106,086 a year and $51 an hour in Wallington, New Jersey, United States. The average salary range for a Voice of Customer and Business Insights Analyst is between $73,730 and $129,212. On average, a Bachelor's Degree is the highest level of education for a Voice of Customer and Business Insights Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Wallington, New Jersey.

ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Salary Potential

Estimated salary in 2029:
$119,162
5 Year Change:
12 %

Shift Differentials

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About Wallington, New Jersey

Wallington Cost of Living Score:

Description: Wallington is a borough in Bergen County, in the U.S. state of New Jersey. As of the 2020 United States census, the borough's population was 11,868, an increase of 533 (+4.7%) from the 2010 census count of 11,335, which in turn reflected a decline of 248 (−2.1%) from the 11,583 counted in the 2000 census. Wallington was created as a borough on January 2, 1895, based on a referendum held on December 31, 1894, from area taken from Bergen Township and Saddle River Township. The borough was formed during the "Boroughitis" phenomenon then sweeping through New Jersey, in which 26 boroughs were formed in Bergen County alone...
Description:
  • Develops Voice of Customer (VOC) insights drawn from across research sources and organizational boundaries, working with the Product Management Team.
  • Identifies and analyzes customers' key points, consumer trends, and opportunities that may impact strategic planning and marketing efforts.
  • Supports the overall VOC and reporting framework, acting as the key point of contact on customer surveys and feedback tools with in-depth knowledge of how these systems work.
  • Acquires and collects customers' expectations, wants, and needs from various direct and indirect sources, including from social media posts, emails, mining calls, customer research surveys, focus groups, individual interviews, and client feedback.
  • Explores and recommends other data that should be gathered to support the VOC initiatives.

Voice of Customer and Business Insights Analyst Job Listings for

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Salary Recap

The average pay for a Voice of Customer and Business Insights Analyst is $106,086 a year and $51 an hour in Wallington, New Jersey, United States. The average salary range for a Voice of Customer and Business Insights Analyst is between $73,730 and $129,212. On average, a Bachelor's Degree is the highest level of education for a Voice of Customer and Business Insights Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Wallington, New Jersey.

ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

Find actuarial salary survey data and benchmark salary and pay.

Powered by ERI's Database

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Job Statistics

Voice of Customer and Business Insights Analyst Job Prevalence in the United States

Job family: Operations Research Analysts

Job family population: 117,880

Estimated population of Voice of Customer and Business Insights Analyst jobs: 15,713

Rate of error: 1.2%

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Salaries By Location

Voice of Customer and Business Insights Analyst
Voice of Customer and Business Insights Analyst

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Voice of Customer and Business Insights Analyst
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Wallington Cost of Living Score:

Description: Wallington is a borough in Bergen County, in the U.S. state of New Jersey. As of the 2020 United States census, the borough's population was 11,868, an increase of 533 (+4.7%) from the 2010 census count of 11,335, which in turn reflected a decline of 248 (−2.1%) from the 11,583 counted in the 2000 census. Wallington was created as a borough on January 2, 1895, based on a referendum held on December 31, 1894, from area taken from Bergen Township and Saddle River Township. The borough was formed during the "Boroughitis" phenomenon then sweeping through New Jersey, in which 26 boroughs were formed in Bergen County alone...
Description:
  • Develops Voice of Customer (VOC) insights drawn from across research sources and organizational boundaries, working with the Product Management Team.
  • Identifies and analyzes customers' key points, consumer trends, and opportunities that may impact strategic planning and marketing efforts.
  • Supports the overall VOC and reporting framework, acting as the key point of contact on customer surveys and feedback tools with in-depth knowledge of how these systems work.
  • Acquires and collects customers' expectations, wants, and needs from various direct and indirect sources, including from social media posts, emails, mining calls, customer research surveys, focus groups, individual interviews, and client feedback.
  • Explores and recommends other data that should be gathered to support the VOC initiatives.
No listings found

Take the guess work out of setting pay

Determine competitive salary levels, compare employee compensation with market benchmarks, and get instant access to reliable salary survey data online.

You May Also Like

White Papers

National Compensation Forecast October 2024
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ERI examines compensation trends and changes for the upcoming year to provide guidance on the expected salary increase for the upcoming year.
Read More
Remote Work, AI, and Compensation Best Practices Survey Results - Spring 2024
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Learn how remote work and artificial intelligence changes how organizations approach labor and compensation practices.
Read More
Planning Global Compensation Budgets for 2025
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Learn about current global salary trends and salary increases in 2024 to strategically inform your financial planning decision for the upcoming year.
Read More

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Explore our most popular jobs
View our most popular salary searches and other resources