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Last updated: June 23, 2024
Utilities Customer Service Representative Salary
in Pomona, New York
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$72,575 (USD)
Average Salary
$35/hr
Average Hourly
$1,720
Average Bonus
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Last updated: June 23, 2024
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Salary Recap
The average pay for an Utilities Customer Service Representative is $72,575 a year and $35 an hour in Pomona, New York, United States. The average salary range for an Utilities Customer Service Representative is between $52,036 and $87,453. On average, a High School Degree is the highest level of education for an Utilities Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Pomona, New York.
ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Find actuarial salary survey data and benchmark salary and pay.
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Salary Potential
Salary Potential
Estimated salary in 2029:
$81,521
5 Year Change:
12 %
Shift Differentials
Shift Differentials
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About Pomona, New York
Pomona Cost of Living Score:
Description:
Pomona is a village partly in the town of Ramapo and partly in the town of Haverstraw in Rockland County, New York, United States. It is located north of New Hempstead, east of Harriman State Park, north of Monsey and west of Mount Ivy. According to the 2020 Census, the population was 3,824, a 23 percent increase from the 2010 figure of 3,103.
Job Summary
Description:
- Investigates customer complaints concerning gas leakage or low pressure, and abnormal consumption of gas or electricity by gas and electric appliances: ascertains number and type of appliances used on premises to determine rate of utility consumption.
- Turns off appliances and observes gas or electric meter to detect power leakage.
- Examines meter and appliance connections for defects, such as shorts, grounds, and loose pipe joints to determine power loss or gas leakage.
- Covers gas pipe joints with soapsuds and watches for bubble formation to determine position of leak.
- Performs repairs and adjustments, such as cleaning and regulating gas burner jets, and replacing defective meters and gas regulators, using handtools.
- Shuts off service and notifies repair crew of major repairs required, such as replacement of underground pipes or electric wiring.
- May perform emergency repairs to gas service pipes between gas main and building.
- May collect delinquent accounts.
- May recommend and write specifications for distribution changes, such as house wiring, and relocation of poles or service lines, utilizing necessary right-of-way grants.
- May investigate illegal use of gas or electricity gas-meter checker; utilities service investigator.
Utilities Customer Service Representative Job Listings for
No listings found
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Salary Recap
The average pay for an Utilities Customer Service Representative is $72,575 a year and $35 an hour in Pomona, New York, United States. The average salary range for an Utilities Customer Service Representative is between $52,036 and $87,453. On average, a High School Degree is the highest level of education for an Utilities Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Pomona, New York.
ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Find actuarial salary survey data and benchmark salary and pay.
Powered by ERI's Database
Who We Are
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.
View our ProductsJob Statistics
Utilities Customer Service Representative Job Prevalence in the United States
Job family: Customer Service Representatives
Job family population: 2,879,840
Estimated population of Utilities Customer Service Representative jobs: 59,526
Rate of error: 0.7%
Take the guess work out of setting pay
Determine competitive salary levels, compare employee compensation with market benchmarks, and get instant access to reliable salary survey data online.
About Pomona, New York
Pomona Cost of Living Score:
Description:
Pomona is a village partly in the town of Ramapo and partly in the town of Haverstraw in Rockland County, New York, United States. It is located north of New Hempstead, east of Harriman State Park, north of Monsey and west of Mount Ivy. According to the 2020 Census, the population was 3,824, a 23 percent increase from the 2010 figure of 3,103.
Job Summary
Description:
- Investigates customer complaints concerning gas leakage or low pressure, and abnormal consumption of gas or electricity by gas and electric appliances: ascertains number and type of appliances used on premises to determine rate of utility consumption.
- Turns off appliances and observes gas or electric meter to detect power leakage.
- Examines meter and appliance connections for defects, such as shorts, grounds, and loose pipe joints to determine power loss or gas leakage.
- Covers gas pipe joints with soapsuds and watches for bubble formation to determine position of leak.
- Performs repairs and adjustments, such as cleaning and regulating gas burner jets, and replacing defective meters and gas regulators, using handtools.
- Shuts off service and notifies repair crew of major repairs required, such as replacement of underground pipes or electric wiring.
- May perform emergency repairs to gas service pipes between gas main and building.
- May collect delinquent accounts.
- May recommend and write specifications for distribution changes, such as house wiring, and relocation of poles or service lines, utilizing necessary right-of-way grants.
- May investigate illegal use of gas or electricity gas-meter checker; utilities service investigator.
Utilities Customer Service Representative Job Listings for
No listings found
Who We Are
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.
View our ProductsTake the guess work out of setting pay
Determine competitive salary levels, compare employee compensation with market benchmarks, and get instant access to reliable salary survey data online.
You May Also Like
White Papers
Common Compensation Terms and Formulas - May 2024
Utilize ERIs comprehensive list of common compensation terms and formulas to gain a better understanding of compensation planning.
Read More
National Compensation Forecast April 2024
Review compensation trends and get guidance on expected total salary increases for the upcoming year with ERI's National Compensation Forecast.
Read More
Planning Compensation Incentives That Maximize Workforce Engagement
Improve employee engagement and performance by implementing compensation incentive plans into your strategy.
Read More