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Last updated: October 31, 2024
Member Services Manager Salary
in Catonsville, Maryland
This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.
$88,289 (USD)
Average Salary
$42/hr
Average Hourly
$3,090
Average Bonus
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Last updated: October 31, 2024
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Salary Recap
The average pay for a Member Services Manager is $88,289 a year and $42 an hour in Catonsville, Maryland, United States. The average salary range for a Member Services Manager is between $63,392 and $106,212. On average, a Bachelor's Degree is the highest level of education for a Member Services Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Catonsville, Maryland.
ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Find actuarial salary survey data and benchmark salary and pay.
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Education and Skills
Education and Skills
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Salary Potential
Salary Potential
Estimated salary in 2029:
$99,172
5 Year Change:
12 %
Shift Differentials
Shift Differentials
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About Catonsville, Maryland
Catonsville Cost of Living Score:
Description:
Catonsville () is a census-designated place (CDP) in Baltimore County, Maryland. The population was 44,701 at the 2020 US Census. The community is a streetcar suburb of Baltimore along the city's western border. The town is known for its proximity to the Patapsco River and Patapsco Valley State Park, making it a regional mountain biking hub. The town is also notable as a local hotbed of music, earning it the official nickname of "Music City, Maryland." Catonsville contains the majority of the University of Maryland, Baltimore County (UMBC), a major public research university with close to 14,000 students.
Job Summary
Description:
- Manages a department concerned with responding to members' written, telephone, and/or personal inquiries.
- Plans, implements, and continuously evaluates the customer service program to enhance the effective use of services and to improve customer satisfaction.
- Educates departmental staff on proper member service procedures and monitors service levels, ensuring that Service Representatives follow established policies for addressing member inquiries and meet service quality goals.
Member Services Manager Job Listings for
No listings found
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Salary Recap
The average pay for a Member Services Manager is $88,289 a year and $42 an hour in Catonsville, Maryland, United States. The average salary range for a Member Services Manager is between $63,392 and $106,212. On average, a Bachelor's Degree is the highest level of education for a Member Services Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Catonsville, Maryland.
ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Find actuarial salary survey data and benchmark salary and pay.
Powered by ERI's Database
Who We Are
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.
View our ProductsJob Statistics
Member Services Manager Job Prevalence in the United States
Job family: Administrative Services Managers
Job family population: 242,520
Estimated population of Member Services Manager jobs: 1,504
Rate of error: 1.3%
Take the guess work out of setting pay
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About Catonsville, Maryland
Catonsville Cost of Living Score:
Description:
Catonsville () is a census-designated place (CDP) in Baltimore County, Maryland. The population was 44,701 at the 2020 US Census. The community is a streetcar suburb of Baltimore along the city's western border. The town is known for its proximity to the Patapsco River and Patapsco Valley State Park, making it a regional mountain biking hub. The town is also notable as a local hotbed of music, earning it the official nickname of "Music City, Maryland." Catonsville contains the majority of the University of Maryland, Baltimore County (UMBC), a major public research university with close to 14,000 students.
Job Summary
Description:
- Manages a department concerned with responding to members' written, telephone, and/or personal inquiries.
- Plans, implements, and continuously evaluates the customer service program to enhance the effective use of services and to improve customer satisfaction.
- Educates departmental staff on proper member service procedures and monitors service levels, ensuring that Service Representatives follow established policies for addressing member inquiries and meet service quality goals.
Member Services Manager Job Listings for
No listings found
Who We Are
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.
View our ProductsTake the guess work out of setting pay
Determine competitive salary levels, compare employee compensation with market benchmarks, and get instant access to reliable salary survey data online.
You May Also Like
White Papers
National Compensation Forecast October 2024
ERI examines compensation trends and changes for the upcoming year to provide guidance on the expected salary increase for the upcoming year.
Read More
Remote Work, AI, and Compensation Best Practices Survey Results - Spring 2024
Learn how remote work and artificial intelligence changes how organizations approach labor and compensation practices.
Read More
Planning Global Compensation Budgets for 2025
Learn about current global salary trends and salary increases in 2024 to strategically inform your financial planning decision for the upcoming year.
Read More