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Last updated: October 31, 2024
Customer Technical Services Manager Salary
in Godfrey, Illinois
This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.
$52,042 (USD)
Average Salary
$25/hr
Average Hourly
$1,322
Average Bonus
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Last updated: October 31, 2024
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Salary Recap
The average pay for a Customer Technical Services Manager is $52,042 a year and $25 an hour in Godfrey, Illinois, United States. The average salary range for a Customer Technical Services Manager is between $37,991 and $62,138. On average, a Bachelor's Degree is the highest level of education for a Customer Technical Services Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Godfrey, Illinois.
ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Find actuarial salary survey data and benchmark salary and pay.
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Education and Skills
Education and Skills
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Salary Potential
Salary Potential
Estimated salary in 2029:
$58,457
5 Year Change:
12 %
Shift Differentials
Shift Differentials
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About Godfrey, Illinois
Godfrey Cost of Living Score:
Description:
Godfrey is a village in Madison County, Illinois, United States. The population was 17,825 at the 2020 census. Godfrey is located within the River Bend portion of the Greater St. Louis metropolitan area.
Job Summary
Description:
- Directs and coordinates activities of department in manufacturing establishment concerned with providing customers technical services in conjunction with marketing activities: coordinates technical liaison services between management, production department, sales department, and customers with newly developed techniques or practices in processing company products, and to inform customers of new types, specifications, and end-uses of products.
- Confers with production department managers to assist in specific classification of products from quality assurance position, report on new product or process technology of competitors, and to discuss new specifications required by customers.
- Directs investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products.
- Records, analyzes, and informs concerned personnel of production quality assurance, and sales departments of status and disposition of customer complaints and claims.
- Negotiates settlement of claims, for which company is responsible, within limits prescribed by management.
- May survey potential markets for increasing sales.
Customer Technical Services Manager Job Listings for
No listings found
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Salary Recap
The average pay for a Customer Technical Services Manager is $52,042 a year and $25 an hour in Godfrey, Illinois, United States. The average salary range for a Customer Technical Services Manager is between $37,991 and $62,138. On average, a Bachelor's Degree is the highest level of education for a Customer Technical Services Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Godfrey, Illinois.
ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Find actuarial salary survey data and benchmark salary and pay.
Powered by ERI's Database
Who We Are
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.
View our ProductsJob Statistics
Customer Technical Services Manager Job Prevalence in the United States
Job family: First-Line Supervisors of Office and Administrative Support Workers
Job family population: 1,504,570
Estimated population of Customer Technical Services Manager jobs: 45,197
Rate of error: 0.4%
Take the guess work out of setting pay
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About Godfrey, Illinois
Godfrey Cost of Living Score:
Description:
Godfrey is a village in Madison County, Illinois, United States. The population was 17,825 at the 2020 census. Godfrey is located within the River Bend portion of the Greater St. Louis metropolitan area.
Job Summary
Description:
- Directs and coordinates activities of department in manufacturing establishment concerned with providing customers technical services in conjunction with marketing activities: coordinates technical liaison services between management, production department, sales department, and customers with newly developed techniques or practices in processing company products, and to inform customers of new types, specifications, and end-uses of products.
- Confers with production department managers to assist in specific classification of products from quality assurance position, report on new product or process technology of competitors, and to discuss new specifications required by customers.
- Directs investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products.
- Records, analyzes, and informs concerned personnel of production quality assurance, and sales departments of status and disposition of customer complaints and claims.
- Negotiates settlement of claims, for which company is responsible, within limits prescribed by management.
- May survey potential markets for increasing sales.
Customer Technical Services Manager Job Listings for
No listings found
Who We Are
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.
View our ProductsTake the guess work out of setting pay
Determine competitive salary levels, compare employee compensation with market benchmarks, and get instant access to reliable salary survey data online.
You May Also Like
White Papers
National Compensation Forecast October 2024
ERI examines compensation trends and changes for the upcoming year to provide guidance on the expected salary increase for the upcoming year.
Read More
Remote Work, AI, and Compensation Best Practices Survey Results - Spring 2024
Learn how remote work and artificial intelligence changes how organizations approach labor and compensation practices.
Read More
Planning Global Compensation Budgets for 2025
Learn about current global salary trends and salary increases in 2024 to strategically inform your financial planning decision for the upcoming year.
Read More