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Customer Complaint Clerk Salary
in Chicago, Illinois

$37,746 (USD)

Average Salary

$18/hr

Average Hourly

$751

Average Bonus

Last updated: June 18, 2019

Salary Recap

The average pay for a Customer Complaint Clerk is $37,746 a year and $18 an hour in Chicago, Illinois, United States. The average salary range for a Customer Complaint Clerk is between $28,723 and $45,197. On average, a High School Degree is the highest level of education for a Customer Complaint Clerk. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Chicago, Illinois.

Average Salary Chart

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Job Summary

Description:
  • Examines and responds to customer complaints about merchandise, service, billing, or credit rating.
  • Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company personnel, such as billing, credit, sales, service, or shipping, to obtain facts regarding customer complaint.
  • Ascertains accuracy of customer complaint to determine responsibility for errors, examining pertinent information.
  • Notifies customer and designated personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, or adjustment of customer's bill.
Customer Complaint Clerk Job Prevalence in Chicago, Illinois, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Complaint Clerk jobs: 19,458

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$43,758
5 Year Change:
16 %

Education

Skills

About Chicago, Illinois

Chicago Cost of Living Score:

Description: Chicago ( (listen), locally also ), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,705,994 (2018), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States. Located on the shores of freshwater Lake Michigan, Chicago was incorporated...

Customer Complaint Clerk Job Listings for Chicago, Illinois

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