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Last updated: October 31, 2024
Call Center Manager Salary
in Millbury, Massachusetts
This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.
$98,174 (USD)
Average Salary
$47/hr
Average Hourly
$8,669
Average Bonus
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Last updated: October 31, 2024
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Salary Recap
The average pay for a Call Center Manager is $98,174 a year and $47 an hour in Millbury, Massachusetts, United States. The average salary range for a Call Center Manager is between $54,388 and $122,718. On average, an Associate Degree is the highest level of education for a Call Center Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Millbury, Massachusetts.
ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Find actuarial salary survey data and benchmark salary and pay.
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Education and Skills
Education and Skills
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Salary Potential
Salary Potential
Estimated salary in 2029:
$110,275
5 Year Change:
12 %
Shift Differentials
Shift Differentials
Calculate Your Shift Differential
If your job has pay differentials, see how much more you could be earning with our shift differential calculator.
Based on the average salary in the United States, if your pay differential is 10%, your pay will increase by $4.72/hour
What Is Shift Differential Pay?
Shift differentials are used to adjust the compensation of an employee due to the time of day or the day of the week that the employee worked.
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About Millbury, Massachusetts
Millbury Cost of Living Score:
Description:
Millbury, officially the Town of Millbury, is a town in Worcester County, Massachusetts, United States. Located within Blackstone Valley, the population in Millbury was 13,831 at the 2020 United States Census.
Job Summary
Description:
- Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
- Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.
Call Center Manager Job Listings for
No listings found
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Salary Recap
The average pay for a Call Center Manager is $98,174 a year and $47 an hour in Millbury, Massachusetts, United States. The average salary range for a Call Center Manager is between $54,388 and $122,718. On average, an Associate Degree is the highest level of education for a Call Center Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Millbury, Massachusetts.
ERI's compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Find actuarial salary survey data and benchmark salary and pay.
Powered by ERI's Database
Who We Are
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.
View our ProductsJob Statistics
Call Center Manager Job Prevalence in the United States
Job family: Sales Managers
Job family population: 575,880
Estimated population of Call Center Manager jobs: 9,156
Rate of error: 1.3%
Take the guess work out of setting pay
Determine competitive salary levels, compare employee compensation with market benchmarks, and get instant access to reliable salary survey data online.
About Millbury, Massachusetts
Millbury Cost of Living Score:
Description:
Millbury, officially the Town of Millbury, is a town in Worcester County, Massachusetts, United States. Located within Blackstone Valley, the population in Millbury was 13,831 at the 2020 United States Census.
Job Summary
Description:
- Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
- Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.
Call Center Manager Job Listings for
No listings found
Who We Are
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.
View our ProductsTake the guess work out of setting pay
Determine competitive salary levels, compare employee compensation with market benchmarks, and get instant access to reliable salary survey data online.
You May Also Like
White Papers
National Compensation Forecast October 2024
ERI examines compensation trends and changes for the upcoming year to provide guidance on the expected salary increase for the upcoming year.
Read More
Remote Work, AI, and Compensation Best Practices Survey Results - Spring 2024
Learn how remote work and artificial intelligence changes how organizations approach labor and compensation practices.
Read More
Planning Global Compensation Budgets for 2025
Learn about current global salary trends and salary increases in 2024 to strategically inform your financial planning decision for the upcoming year.
Read More